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Matthew Allen

Matthew Allen

Certified

Data Analyst

Select Health

Technologies

My Portfolio Highlights

My New Certification

Data Engineer Associate

My New Project

Exploring London's Travel Network

My New Workbook

Project: Data Engineer Associate Practical Exam

My New Certification

Data Engineer Associate

My Work

Take a look at my latest work.

project

Analyzing Students' Mental Health

SQL
DataLab

Project: Data Engineer Associate Practical Exam

DataLab

Project: Exploring London's Travel Network

SQL
article

Tableau Gaming Competitor Analysis

Tableau
project

Analyzing Students' Mental Health

SQL

My Certifications

These are the industry credentials that I’ve earned.

Data Engineer Associate

Data Engineer Associate

Other Certificates

DataCamp Associate Data Engineer

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Joining Data in SQL
Understanding Cloud Computing

My Work Experience

Where I've interned and worked during my career.

Select Health | Jan 2024 - Present

Data Analyst

• Utilized expertise in SQL to clean, manipulate, integrate, and process sizable datasets. • Verified details of data requests by posing critical questions aimed at achieving accuracy and clarity. • Staying up to date on Risk Adjustment guidelines to enhance accuracy in data processes, to better serve the department's data requests. • Implemented and documented ETL solutions that made it five times faster for the data team to process data. • Discovered and corrected a critical data inconsistency, leading to the submission of additional claims to CMS, and unlocking an opportunity for over $300K in recovered revenue.
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Datable Consulting | Nov 2023 - Present

Data Analytics Consultant

• Provide custom reporting and data management solutions for clients, improving operational efficiency, and decision-making. • Develop and automate ETL workflows to clean, process, and structure data for client business reports. • Design and deliver customized reports (weekly, monthly, and ad hoc) assisting in clients' business operations.

Optimized Health Plans | Apr 2021 - Jan 2024

Lead Data Solutions Analyst

• Optimized revenue retention opportunities by addressing data inconsistencies, utilizing R, leading to a 20% increase in revenue. • Structured and implemented agent incentive models to enhance agent efficiency and foster organizational revenue expansion. • Crafted ETL processes to convert carrier data from Excel and PDF formats into structured tables in R, reducing reporting time by 80%. • Provided strategic recommendations to management that led to enhancing the customer journey, increasing client retention, and building brand recognition.

Vivint | Jun 2020 - Aug 2020

Billing Representative

• Perform inbound and outbound calls to customers whose accounts carried a balance to bring them up to date on payments within the company's credit timeframes. • Effectively collaborate with team members regarding customer accounts to help them solve customer inquiries resulting in a 60% increase in customer satisfaction. • Regained over $500k in delinquent payments in one month as a team and consistently performed at a high individual level.

Consumer Cellular, Inc. | Apr 2020 - Jun 2020

Technical Support Representative

• Provide technical support and troubleshooting to customers by answering questions and solving problems by phone and email, resulting in a 10% increase in customer satisfaction and retention. • Assist customers in account creation and device sales leading to an increase in revenue. • Support team members with customer inquiries by effectively collaborating to solve technical problems leading to a 45% increase in customer satisfaction and retention.

Clear Insights | Oct 2019 - Apr 2020

Survey Conductor

• Conducted outbound call surveys to gather market research data for corporate clientele. • Achieved a 75% survey completion rate by effectively communicating with candidates to gather valuable market insights. • Consistently surpassed company-established survey completion quotas enhancing clientele satisfaction.

My Education

Take a look at my formal education

Master of Business Administration - MBA Utah Valley University MBA | 2025
Bachelor of Science - BS in Statistics: Applied Analytics Brigham Young University | 2023

About Me

Matthew Allen

Experienced Data Analyst skilled in data-driven decision-making, data modeling, Excel, R, SQL and other data tools. Committed to optimizing data processes, solving problems, and enhancing outcomes through effective communication and collaboration.

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