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Christian Mancini

Christian Mancini

Certified

Ops team lead

Mercedes Benz

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

Data evangelist, spreading the gospel of data-driven decision-making.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Intermediate SQL

course

Introduction to R

My Certifications

These are the industry credentials that I’ve earned.

AI Fundamentals

AI Fundamentals

Data Literacy

Data Literacy

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Mercedes-Benz Bank AG | Jun 2021 - Present

Collections Operations Team Leader

• Lead, coach, and mentor a team of 12 collections specialists. •Developing BI dashboards to monitor internal and vendor performance. •Initiation and support of change processes to improve existing workflows and strategies. • Track project impact against business goals. • Responsible for the planning, securing, controlling, and monitoring of the operative business. • Identify and drive key initiatives to improve our customer's experience. • Ensure best practice is shared across the different team members and also outside our team.
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Funding Circle Deutschland | Feb 2020 - Nov 2020

Collections & Recoveries Advisor CE

• Supporting the department with the selection of KPIs. • Reviewing the current workflows and spotting process improvement opportunities. • Supporting the team with outsourcing decisions. • Created detailed ad hoc analysis of the portfolio and gave recommendations to the senior management.

Funding Circle Deutschland GmbH | Mar 2017 - Oct 2019

Collections & Recoveries Manager

• Built the End-to-End Collection & Recoveries strategy (including litigation). • Sourced, onboarded, and managed the relationship with outsourcing vendors • Lead a cross-functional Postmortem initiative to analyze early defaults and other continuous improvement initiatives. • Planned and performed multiple business trips, allowing the company to reach settlement agreements with many defaulted borrowers

Tedin Uriburu y Tedin | Jan 2014 - Feb 2017

Associate Legal Collections

• Promoted and managed the implementation of a digitalization project that allowed the firm to reduce its commute expenses by more than 60%. • Responsible for a portfolio of legal collection claims for a key client. • Recruited and trained paralegals to support the litigation department. • Negotiated multiple settlement agreements with customers in arrears.

Nicholson & Cano. Abogados | Jul 2013 - Jan 2014

Litigation Paralegal

N/A

Top3 Complementos (Homar S.A.) | Feb 2011 - Jul 2013

Retail Store Manager

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Surf Style Retail Management Inc. | Dec 2011 - Mar 2012

Retail Assistant

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Giro Didactico | Dec 2008 - Jan 2011

Salesman

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My Education

Take a look at my formal education

Master of Science in Business Administration - MBA (AMBA and FIBAA accreditated) The Berlin School of Economics and Law (HWR) | 2020
Bachelor of Laws - LLB Universidad de Buenos Aires | 2016

About Me

Christian Mancini

Curious and ambitious leader, fascinated with data and the impact it can create in teams and organizations. Looking to expand my knowledge and profit from the available and converging technologies.

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