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Zain Maqbool

Zain Maqbool

Freelancer

N/A

Technologies

My Portfolio Highlights

My New Project

Introduction to Notebook Projects

My New Course

Introduction to SQL

My New Project

Introduction to Notebook Projects

Data evangelist, spreading the gospel of data-driven decision-making.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Intermediate SQL

course

Joining Data in SQL

course

Introduction to SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Joining Data in SQL
Data Manipulation in SQL

My Work Experience

Where I've interned and worked during my career.

FreshBooks | Apr 2023 - Jun 2024

Account Manager

N/A

SCVN Card | Jan 2023 - Present

Business Analyst

Utilized Data Analysis & Visualization tools such as Excel, SQL, and Tableau. Collaborated with internal stakeholders to identify and solve process inefficiencies. Proposed solutions and changes utilizing AGILE methodologies. Acted in a Product Manager capacity to ensure milestones were met and timelines adjusted accordingly.
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FundThrough | Aug 2022 - Apr 2023

Customer Success Account Manager

Successfully managed a portfolio of 40+ clients, resulting in $7M+ in monthly funding. Surpassed monthly goals by 110% using sales strategies. Collaborated with Finance on pricing to retain revenue, offset costs, and reduce churn. Led quarterly tool launches for productivity and client experience. Trained new hires on products, strategies, and management.

FundThrough | Mar 2022 - Aug 2022

Client Success Associate

Liaised with the Customer Success and sales teams to ensure capacity with client management. Handled an inbound volume of over 50 calls and 75 emails per day. Collaborated with cross-functional teams including product, engineering, and marketing. Analyzed client volume and trends while overseeing the rollout of upselling strategies for tier 3 clients.

Intact | May 2021 - Mar 2022

Underwriting Assistant

Completed 1000+ policy conversions as part of the underwriting conversion team with over 90% accuracy Prepared existing and new business files and input into Intact systems Handled insurance policy renewals and endorsements Maintained consistent high-quality service by supporting the team’s Service Level Agreements Assisted Underwriters with processing for large complex policies

Reitmans Canada Ltée/Ltd | Aug 2017 - Jun 2021

Keyholder

Manage sales floor during sales segments. Maintain productivity flow to ensure a smooth operation on the floor. Handle daily managerial duties including till reconciliation, paperwork auditing, and loss prevention.

Reitmans Canada Ltée/Ltd | Oct 2015 - Jun 2021

Sales Associate

ensure high levels of customer satisfaction as well as to drive sales. Identify customer requirements in order to aid in any purchasing difficulty. Maintain overall cleanliness of store displays and fixtures, paying close attention to detail.

Wilfrid Laurier University | Sep 2016 - Apr 2017

LOCUS Director of Finance and Administration

Handled all finances regarding off campus residence council activities. Managed administrative tasks prior to, during, as well as after meetings.

My Education

Take a look at my formal education

Bachelor's degree, Honours Political ScienceWilfrid Laurier University | 2021
Mississauga Secondary School | 2016

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