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Marina Ramirez

Marina Ramirez

Product Manager

N/A | Buenos Aires

Technologies

My Portfolio Highlights

My New Project

Introduction to Notebook Projects

My New Course

Introduction to SQL

My New Project

Introduction to Notebook Projects

Analytical wordsmith, crafting stories with data as the pen and curiosity as the ink.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Intermediate SQL

course

Joining Data in SQL

course

Introduction to SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Understanding Data Science
Intermediate SQL
Joining Data in SQL

My Work Experience

Where I've interned and worked during my career.

Mercado Libre | Mar 2023 - Dec 2024

Product Manager - Insurtech

Led a portfolio of insurance products with a combined +12M users, including the integration of seamless policy access for +5M users, overcoming significant regulatory and legal challenges across multiple countries. Directed and mentored a team of two, fostering collaboration and guiding their contributions to align with the team’s strategic goals. Championed the design and implementation of planning processes for quarterly tracks, streamlining workflows and ensuring cross-functional alignment across business, IT, and UX teams. Introduced quarterly internal product kickoffs to provide key stakeholders with visibility into team priorities, timelines, and objectives, fostering transparency and collaboration. Enhanced user experience and operational efficiency by driving initiatives that minimized friction points and improved accessibility for millions of users.
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Mercado Libre | Mar 2022 - Feb 2023

Product Manager - Drive Traffic

Spearheaded the development of the Benefits Center feature across Argentina, Mexico, and Brazil, providing users with centralized access to discounts and promotions, increasing engagement and supporting business teams in marketing collaborations. Defined and implemented the product vision through cross-functional workshops with key stakeholders to establish the product’s purpose, customer value, and boundaries, directly shaping prioritization and roadmaps. Led and coached a team of three, empowering them to deliver high-impact results and fostering a culture of collaboration and continuous improvement. Collaborated with diverse stakeholders to align product goals with business priorities, enhancing user engagement and contributing to measurable growth in key markets. Played a key role in driving feature adoption by coordinating cross-functional teams and ensuring seamless integration into the existing product ecosystem.

Mercado Libre | Mar 2021 - May 2022

Product Manager - QR Payments

Contributed to the expansion of QR payments across multiple countries, adapting the product to meet local regulations and increasing user adoption significantly. Defined and implemented the product vision through stakeholder workshops that clarified the product’s purpose, user value, and limitations, resulting in more effective prioritization and roadmap execution. Supervised and supported a team of two, guiding their efforts and ensuring alignment with strategic goals. Collaborated with business, IT, and regulatory teams to ensure the successful roll-out of product updates in Argentina, Mexico, and Chile. Co-led initiatives aimed at enhancing user experience, simplifying adoption processes, and ensuring compliance with regional requirements. Developed strategies that leveraged market insights to refine product features, driving sustained growth in user base and engagement.

Cliengo | Jan 2021 - Mar 2021

Group Product Manager

Led a team of four product managers at Cliengo, the fastest-growing conversational marketing platform in Latin America, recognized by Fast Company as one of the top 10 most innovative companies in LatAm (2019) and selected for the Google for Startups Accelerator LATAM 2020 and Google Facebook Accelerator 2020. Oversaw the growth and management of the entire Cliengo product suite, adopting a player-coach approach to guide product managers while directly leading the Chatbot squad. Collaborated with the executive team to shape and implement Cliengo’s business objectives and product vision, cascading strategic priorities across product and operations teams. Drove organizational success by streamlining workflows and introducing methodologies for product management, product discovery, user research, and growth experimentation.

Cliengo | Jul 2018 - Dec 2020

Product Manager

Successfully led a cross-functional product team in delivering innovative solutions tailored to customer needs, contributing to a 300% increase in the customer base and achieving business objectives in a fast-paced, dynamic environment. Managed the product lifecycle, from discovery to launch, including defining business objectives, translating them into product ideas, creating feature scopes, and writing user stories. Partnered closely with UX design and product development teams to create solutions that addressed user challenges, ensuring alignment between user needs and technical capabilities. Implemented OKRs and defined KPIs to track product performance, enabling data-driven decision-making and strategic planning. Introduced and refined workflows for product discovery and development, fostering collaboration between teams and maintaining a clear roadmap amidst shifting priorities. Worked closely with marketing, data science, commercial, and customer success teams to ensure seamless product integration and user adoption.

Cliengo | Jul 2017 - Jun 2018

Customer Success Manager

Developed and shaped the Customer Success team during the startup phase, achieving a 3x growth in the client base by implementing workflows and strategies that supported rapid scaling. Established new processes for onboarding and customer engagement, ensuring an outstanding experience that fostered long-term loyalty and retention. Identified customer pain points and worked closely with product and operations teams to improve features, deliver actionable feedback, and drive product enhancements. Leveraged deep market and customer insights to implement growth strategies that aligned with business objectives, increasing satisfaction and overall adoption rates. Built and led a passionate team of customer success professionals, providing mentorship and training to align their goals with the company’s vision and customer needs.

Thomson Reuters | Jul 2015 - Dec 2016

Senior Business Operations Analyst, Supply Chain & Commodities Research

I designed a comprehensive multi-channel communications plan from square one that effectively aligned business best practices, internal and external communications with business objectives and translated them into execution plans for commercial strategy and value proposition growth. Deployed a strongly successful Social Media strategy from the ground up and created and developed a customer feedback sessions project effectively engaging more than 30 different clients across the world and dramatically improving usage levels in our top three accounts.

Thomson Reuters | Jan 2014 - Jun 2015

Customer Proposition Manager

for LatAm regions. I managed to deliver 24 major projects that were key for retention of our major accounts in the region in little over a year. Designed and published original marketing collateral and email newsletters consolidating all new additions and distributing among clients which helped to significantly raise retention, usage and brand awareness.

Thomson Reuters | Apr 2013 - Feb 2015

Product Owner

Implemented market research, project management, design and go-to-market activities for Thomson Reuters Agro, an online and mobile subscription for Argentine farmers. Served as business representative for Development under Agile Methodology.

Thomson Reuters | Aug 2010 - Mar 2013

Sales Order Management Specialist

Supported Brazilian Sales team, implementing administrative workflows to process time and client sensitive sales contracts and providing uniquely qualified support in strategic country of LatAm business.

My Education

Take a look at my formal education

Licenciatura en Economía y Administración Agrarias (Agricultural EconomicsUniversidad de Buenos Aires
Commodities Futures & Options Trading, Agricultura, actividades agrícolas yMATBA - Mercado a Término de Buenos Aires
Mater Ter Admirabilis School
Digital Marketing Institute
Product Manager 101, Product ManagementUdemy | 2020

About Me

Marina Ramirez

Senior Product Manager with experience in startups and enterprises, skilled at turning visions into results. Passionate about building products, solving problems, and enhancing data skills to tackle complex business challenges with SQL.

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