- Standardization of reports and dashboards for business development and marketing department. - Analysis and standardization of the compensation model for the business development department. - Sales target distribution by sales channel, product, and point of sale. - Participation in the company's annual strategic planning.

LOTO Nicaragua | Feb 2018 - Present

Analista de Datos LOTO Nicaragua

- Extraction and tabulation of data for reporting and sales dashboards using Business Intelligence tools (Microstrategy, Microsoft Power Pivot Excel, Power BI, SQL Server). - Preparation of annual, quarterly, and monthly sales targets and forecasts for each product and sales channel. - Analysis of sales promotions in different areas of the country. - Follow up on the performance of new products in the market. - Automation of report delivery using BI tools and Microsoft Power Automate. - Data storytelling. - Design process diagrams with Bizagi modeler and Microsoft Visio. - Data collection, designing forms with SurveyMonkey, Google Form, Microsoft Form, and Opensource tools. - Provide technical support for the creation of reports and dashboards for the different areas.

LOTO Nicaragua | Jan 2016 - Feb 2018

Control Room Operator

- Administration of user accounts in Active Directory. - Internet and data link monitoring. - Perform UAT (User Acceptance Testing) for promotions and new products (lottery games). - Escalate hardware and software problems in agents to the technical services department. - Manage point-of-sale GPS coordinate records. - Technical assistance by mail, phone, and in person to internal and external users. - Inventory control of assigned equipment and IT warehouse. - Induction and training to internal staff on good practices in the use of computer equipment and CRM (Customer Relationship Management) system. - Coordinate preventive maintenance of desktops, laptops, and printers. - Performing statistical reports of call center level 1 and level 2.

My Education

Take a look at my formal education

Certification, Departamental AnalystMicroStrategy | 2023

Python Data Science Toolbox, Computer Science · (noviembre deDataCamp | 2022

Intermediate Python, Computer Science · (agosto de 2022 - septiembre deDataCamp | 2022

Introduction to Python, Computer ScienceDataCamp | 2022

Foundations of Data Science: K-Means Clustering in Python, Computer ScienceCoursera | 2022

About Me

Ingeniero en sistemas de la información con gran dedicación y capacitación constante en actualizaciones relacionadas con el sector. Conocimiento de los sistemas informáticos para la recopilación, extracción, modelado de datos, visualización y análisi

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