Implemented sustainable procurement practices by sourcing innovative biodegradable and renewable packaging solutions in Cambodia, reducing plastic pollution and safeguarding the environment. KEY ACHIEVEMENTS: - Developed a breakthrough solution to combat Cambodia's plastic pollution problem by introducing sustainable packaging; secured first place in Google Startup Challenge. - Formulated a pioneering pilot program in a developing country to sell a sustainable alternative achieving a 20% profit margin in the first six months and expanded the program to 3 regions. - Delivered annual revenue growth of 22%+ since 2017, serving 1,000+ customers nationwide as the sole B2B provider of sustainable packaging to retail chains, NGOs, and global apparel manufacturers. - Prevented 35M+ single-use plastic bags from polluting landfills and ecosystems, safeguarding Cambodia's environment and preserving natural habitats. MAIN RESPONSIBILITIES: > Created and implemented an inventory management system, reducing inventory carrying costs by 30% and improving order fulfillment accuracy by 40%. > Delivered keynote speeches and participated in panels at 12 Southeast Asia conferences, engaging with high-ranking government officials, social innovators, and impact investment firms. > Spearheaded digital operations by building and managing websites, implementing online ordering and delivery systems, and establishing streamlined processes; reduced delivery time by 60% and increased online orders by 45%.

Freelance | Apr 2014 - Present

Freelance Website Designer

Built engaging websites for Cambodian businesses, enhancing online presence and customer engagement.

Meeting Tomorrow | May 2012 - Present

National Events Manager

Orchestrated nationwide events with high-end experiences, both physical and virtual, for 25,000+ attendees; executed 200+ events with 98% positive feedback. MAIN RESPONSIBILITIES: > Led a team of 5 in executing event logistics, resulting in a 25% decrease in overall event costs while maintaining high-quality standards. > Key contributor to sales team success, delivering creative and targeted proposals that secured valuable contracts. > Led impactful partner contract negotiations, adeptly managed event budgets, and achieved targeted profit goals. KEY INTERNAL PROJECTS: - Coordinated logistics for shipping, receiving, and setting up 5,000+ computer workstations at over 70 locations. - Crafted and facilitated a rigorous sales training curriculum, which increased team sales by 40% and reduced customer complaints by 25%.

Encore Global (formerly PSAV) | Sep 2005 - Present

Director of Event Technology

Revitalized hotel operations, optimizing revenue ($15M) and profitability (11% increase YoY) while increasing guest satisfaction scores by 20%. The Fairmont Chicago, USA 2009 – 2012 Generated revenue upswing of 23%, soaring to US$3.2M in first year fueled by innovative sales strategies. Omni Hotel Chicago, USA 2009 – 2009 Entrusted with contract closure, adeptly fostering relationships to cultivate future business opportunities. Westin River North Chicago, USA 2008 – 2009 Navigated team through economic downturn, optimizing costs to protect profit and retain employees. Sheraton Chicago Northwest Arlington Heights, USA 2005 – 2008 Boosted profitability 44% and customer service scores 28% over first two years. Omni Hotel CNN Center Atlanta, USA 2005 – 2005 Sole Advanced Development Program graduate elevated to director role, exemplifying growth potential.

My Education

Take a look at my formal education

Associates in Recording EngineeringFull Sail University | 2003

Bachelors in Business Administration with a concentration in FinanceUniversity of Richmond | 2001

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