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Michael Totten

Michael Totten

BI Analyst

United Airlines

Technologies

My Portfolio Highlights

My New Project

Investigating Netflix Movies

Analytical conductor, harmonizing data symphonies for actionable insights.

My Work

Take a look at my latest work.

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Introduction to R (edX 1.1)

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Introduction to R (edX 1.2)

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Introduction to R (edX 2.2)

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Introduction to R (edX 3.1)

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Introduction to R (edX 4.1)

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Introduction to Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

United Airlines | Oct 2020 - Present

Principle - Sales Strategy

• Led end-to-end business intelligence solution delivery for US business functions, partnering with platform and delivery teams. • Developed and maintained comprehensive product roadmap, aligning backlog with strategic goals and priorities. • Crafted and presented business cases, defining clear business value and OKR's for solutions in production. • Orchestrated user acceptance testing (UAT) sessions, ensuring seamless coordination with business stakeholders. • Collaborated with Scrum Master and technology teams to lead sprint and release planning. • Supervised multidisciplinary teams of Tech Leads, Data Analysts, BI Developers, and Data Engineers, providing technical leadership and coaching.
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United Airlines | Feb 2019 - Oct 2020

Principal - Sales Dashboard

• Key member on a cross-organization team for on-boarding highly sought after new internal products • Developed and optimized new and existing customer facing dashboards to create a more user friendly experience • Led training for business intelligence tools and held presentations for the sales organization • Used PowerBI and other business intelligence tools to increase efficiencies while providing dynamic user friendly outputs to improve the reporting process • Worked on various ad-hoc projects across the division and within different departments • Created advanced SQL queries to automate QBR creation reducing work time to minutes

United Airlines | Mar 2017 - Feb 2019

Senior Business Analyst

• Piloted the initial design and production of automated reports for Latin America to increase efficiency, using key metrics unique to aviation and developed new key metrics for unique cases • Used PowerBI and other business intelligence tools to increase efficiencies while providing dynamic user friendly outputs to improve the reporting process • Worked on various ad-hoc projects across the division and within different departments • Subject matter expert for business intelligence tools with in United • Worked on various ad-hoc projects across the division and within different departments

U.S. Department of Veterans Affairs | Nov 2014 - Nov 2016

Budget Analyst

• Monitored spending activity against budget, identified and corrected $1.2M in invoice discrepancies leading to 2.5% increase in budget efficiencies. • Responsible for monitoring and allocating a VA hospitals $380 million dollar budget. • Developed daily, month-end, quarterly, annual, and ad hoc reports to action variances and discrepancies in spending levels. • Demonstrated strong analytical abilities by building and maintaining Key Performance Indicators (KPIs) and reports and establishing new metrics to monitor assets. • Focused on automating existing reports to streamline report production.

Triple Canopy | Jul 2009 - Oct 2014

Personal Security Specialist/Shift Leader

• Led a team of 12 security personal in day to day protective security operations. • Ensured all reports were prepared and submitted in a timely manner to the management team. • Provided Communication between clientele and various Iraqi government officials and other government entities. • Coordinated cross-functional events with several high-level dignitaries and their security teams. • Developed training programs to ensure junior level employees had opportunities to grow.

US Army | Mar 2004 - Feb 2009

Sergeant | Team Leader

• Led a team of 5 personnel in a highly stressful environment. With a successful record of accomplishment. • Created in-depth training materials with PowerPoint presentations to train other members joining the team. • Conducted team building exercises to increase teamwork and unit cohesion

My Education

Take a look at my formal education

Master of Business Administration (M.B.A.), Business Administration and Management, GeneralNortheastern Illinois University | 2018
Bachelor’s Degree, Business AdministrationAmerican Military University | 2013

About Me

Michael Totten

Living the dream, passionate about data and all things tech.

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