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Murat Alsan

Murat Alsan

Reporting and Analytics Analyst

Merri-bek City Council | Melbourne

Technologies

My Portfolio Highlights

My New Track

Data Engineer

My New Course

Introduction to Python

Data juggler, effortlessly balancing variables to unlock insights.

My Work

Take a look at my latest work.

course

Introduction to SQL

DataLab

Project: Designing a Bank Marketing Database

course

Introduction to Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Merri-bek City Council | Oct 2019 - Present

Analytics and Reporting Analyst

Analysed and created SSAS tabular data cubes for various council areas. Created the model and reports for the ‘Heart Score’ initiative to boost the customer-centric approach within the council: multiple KPIs for each unit within the organisation. Analysed complaints management and created reports highlighting the trends and reasons for complaints. Analysed Pathway application, supplied multiple SQL ad-hoc reports. Created and deployed various SSIS ETL packages.
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Merri-bek City Council | Jun 2019 - Sep 2019

Strategy Business Analyst

Analysed, compared, and documented corporate strategy planning tools

Melbourne Polytechnic | Apr 2019 - Jun 2019

Business Analyst

Analysis and documentation of the student acquisition services Mapping of data across the systems Salesforce reporting

ANADOLU HAYAT EMEKLİLİK | Jul 2015 - Sep 2018

Assistant Manager at Strategy&Corporate Performance Management

N/A

ANADOLU HAYAT EMEKLİLİK | Sep 2007 - Jun 2015

Business Analyst and Project Manager at Change&Project Management

Business analyst and scrum master for BI team. - Created various reports for both internal and external data requests and analysis of data: Business and financial reporting for stakeholders including upper management, departments (both operational and decisional) and state organizations. - Support for users (of size more than 300) and maintenance of the data glossary. Successfully completed projects ranging from accounting infrastructure changes to formation of Information Security Management System in addition to the online data transfer projects for state and regulatory authorities. - Acted both as business analyst and project manager. - Expertise in stakeholder, communication and requirements management.

Turk Telekom | Nov 2003 - Sep 2007

Pricing Expert

Took part in the first cost based tariff project (leased line) approved by the Telecommunications Authority in Turkey. PSTN tariff rebalancing project: Cost and demand, business model and segmentation of the customers. Successful introduction of the new PSTN tariffs before the privatization of the company. Modelled connection and rental fee tariffs including xDSL, Metro Ethernet, ATM services. The tariff schema for the connection fees of wholesale data services is still in use. Cost analysis and tariffs for various value added services including IP VPN, e- mail, data center services.

My Education

Take a look at my formal education

Cert IV in Cyber SecurityMelbourne Polytechnic | 2020
MS in Information SystemsOrta Doğu Teknik Üniversitesi / Middle East Technical University | 2006
BS in Business AdministrationOrta Doğu Teknik Üniversitesi / Middle East Technical University | 2002

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