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Thanh Dat Vo

Thanh Dat Vo

Certified

Customer service

University of Labour and Social Affairs | Vietnam

Technologies

My Portfolio Highlights

My New Project

Introduction to DataCamp Projects

My New Track

Data Analyst

I'm a motivated and dedicated Data Analyst Junior, eager to embark on a journey of exploration and growth in the world of data. Equipped with proficiency in tools such as SQL, Python, and Power BI.

My Work

Take a look at my latest work.

track

Data Analyst

project

When Was the Golden Age of Video Games?

project

Analyzing NYC Public School Test Result Scores

project

Analyzing Students' Mental Health

project

Analyze International Debt Statistics

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst Associate

Data Analyst Associate

Other Certificates

HackerRank SQL (Advanced)

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Concentrix | Dec 2022 - Present

Technical Support Chat Advisor

1. Engaging in chat conversations with customers to address their inquiries, concerns, or issues. 2. Analyzing customer chat interactions to identify common problems or trends. 3. Utilizing data analysis tools and techniques to extract insights from chat data. 4. Collaborating with cross-functional teams to improve chat support processes and enhance customer satisfaction. 5. Providing accurate and timely information to customers, ensuring their needs are met. 6. Documenting and maintaining records of customer interactions and resolutions. 7. Identifying opportunities for process improvements and suggesting solutions based on data analysis. 8. Staying updated with product knowledge and company policies to provide accurate information to customers.
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株式会社MARUEI グループ | Mar 2022 - Dec 2022

Quality Assurance Analyst Material Staff

1. Data analysis for quality control 2. Supplier quality evaluation 3. Collaboration with cross-functional teams 4. Understanding of quality assurance principles 5. Familiarity with statistical analysis techniques 6. Proficiency in data analysis tools such as Excel and data visualization.

UnAvailable Ltd. | Nov 2021 - Mar 2022

Purchasing Inventory Intern

1. Understanding of garment manufacturing processes. 2. Familiarity with inventory management systems. 3. Proficiency in inventory management tools such as Excel. 4. Ability to forecast demand and optimize procurement processes. 5. Ability to analyze inventory levels and manage warehouse operations efficiently. 6. Ability to work effectively with stakeholders from different departments to ensure smooth operations and meet the requirements of global streetwear and fashion brands.

My Education

Take a look at my formal education

Bachelor of Business Administration - BBA, Business Administration and Management, GeneralUniversity of Labour & Social Affairs (ULSA2) | 2022

About Me

Thanh Dat Vo

Looking for a data analyst position job.

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