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Nicole Coleman

Nicole Coleman

Machine Learning Engineer

CM Solutions

Technologies

My Portfolio Highlights

My New Workspace

Course Notes: Introduction to Data Science in Python

My New Course

Introduction to Python

My New Workspace

Competition - Everyone Can Learn Python Scholarship

Insights evangelist, spreading the gospel of data-driven decision-making.

My Work

Take a look at my latest work.

workspace

Course Notes: Introduction to Data Science in Python

course

Introduction to Python

workspace

Competition - Everyone Can Learn Python Scholarship

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Amazon Web Services (AWS) | Sep 2022 - Present

Cloud Billing Analyst

•Optimized AWS billing processes utilizing the AWS billing console, CUR reporting, Cost explorer, and in-depth EC2 analysis. •Served as the SME for reconciling complex EC2 billing, analyzing intricate cost structures, and devising effective strategies for cost control. •Regularly utilized SQL for detailed analysis and insights on cloud spend and AWS services, including ad-hoc reporting to cater to specific stakeholder's requests. •Rigorously audited private rate cards, prepay, and EC2 ensuring high compliance standards. •Implemented AWS Athena, S3, and Lambda to help automate and streamline processes. •Reviewed and analyzed private pricing agreements, accurately determining EDP discounts and AWS service - specific rates.
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CVS Health | Mar 2022 - Sep 2022

Senior IT Business Analyst, Novologix-Clinical Development

• Work with cross-functional teams to identify and document business requirements for IT implementation projects. • Develop detailed project plans, timelines, and budgets in collaboration with project managers and other stakeholders. • Conduct stakeholder interviews and workshops to gather requirements and ensure alignment with business objectives. • Analyze complex data sets to identify trends, opportunities, and risks related to IT implementation projects. • Support end-user training and change management activities, including creating training materials and conducting workshops. • Collaborate with technical teams to ensure that solutions are designed and developed to meet business requirements. • Manage project documentation, including requirements, design specifications, testing plans, and project status reports.

CM Solutions | Nov 2021 - Present

Business Intelligence Analyst

Determine & manage scope, develop and manage project plans, schedules, deliverables, and risks, dependencies, using DevOps or Agile methodologies. • Partner with stakeholders and IT to facilitate the full life cycle of application development. • Provide technical assistance as necessary to end-users as well as development staff. • Collaborate with counterparts to share reporting initiatives and insights to drive combined efforts, definitions, best practices and make recommendations to businesses. • Develop and maintain advanced reporting, analytics, and dashboards. Tools used: Excel, Tableau, PowerBI, Jira, Confluence, Lucid Chart, and Tableau CRM.

TK Elevator | Jul 2019 - Mar 2022

Billing Analyst

• Process customized preventive maintenance invoices for the entire U.S. Region. • Design invoices in Excel using SUMIF, COUNTIF, and VLOOKUP functions. • Train new and existing employees on Special Deck’s processes and procedures. • Created a standard operating procedure (SOP) document, workflow, and standardized processes for different activities; estimated a 20% reduction in turnaround time for handling specific requests/tasks in the maintenance billing department. • Serve as the departmental subject matter expert (SME) for employee questions/concerns. • Manage query resolution to ensure invoices are executed promptly and in the required clients’ format. Tools used: Oracle, Appian, Excel, PowerPoint, Power Automate, SharePoint, Microsoft Visio, Gensuite, and Microsoft Forms.

Children's Healthcare of Atlanta | Aug 2014 - Jul 2019

Communications Specialist

• Scheduled up to 200 surgical procedure cases including electives and add- ons monthly at 95% accuracy. • Facilitated communication between surgeons, anesthesiologists,sterile processing, and all other surgical service staff. • Entered post-case data into Epic computer system. • Reconciles daily and monthly workload statistics. • Created content for the Surgery Center information board. • Ordered and distribute office supplies.

Wyndham Worldwide | Aug 2012 - Oct 2014

Guest Services Associate

•Balanced and audit room revenue, food and beverage, cashier reports, guest, and house reports nightly for a full service 256 rooms property. •Transmited credit card batches for PMS and POS. Complete and transmit daily management and accounts with supporting documents. •Acts as hotel system liaison during night hours and perform all Guest Service Representative Functions; assist in booking room reservations; answering high volume calls and notifying guests of messages or packages. •Handled all overnight guest complaints, inquires, and emergencies sufficiently as the manager on duty.

Children's Healthcare of Atlanta | Nov 2013 - Aug 2014

Primary Care & Specialty Clinics Billing Specialist

•Entered charges for primary care and specialty clinics. •Data entry using ICD-10, CPT, and NDC codes. •Daily use of Epic. •Ensured charges on encounter forms are completed accurately and in a timely manner. •Notified lead biller or operations supervisor of any charge posting discrepancies or updates.

Children's Healthcare of Atlanta | Aug 2013 - Aug 2014

ER Unit Secretary

• Ability to respond to crisis and psychiatric emergencies utilizing appropriate intervention techniques. • Identified problems and create solutions in a timely manner. Tools used: Epic, Excel, PowerPoint, Mircosoft Word, and Goggle Applications.

WellStar Health System | Jun 2012 - Aug 2014

NICU Care Coordinator Assistant/Volunteer

•Compassionately orient family to the ICU and Neonatal Intensive Care Unit. •Inform families of all policies and procedures of the ICU and explain why these policies are in place. •Completed community resource referrals for at-risk infants. •Updated and maintain patients’ medical records. •Handled privileged healthcare information while staying in compliance with HIPPA. •Delivered messages and facilitated communication between Care Coordinator/Social Worker, RN’s, and Physicians.

InterContinental Hotels Group (IHG®) | Mar 2012 - Aug 2012

Guest Services Representative

management, and accounting reports. • Performed all Guest Service Representative tasks, assist in booking room reservations, answered hotel phone calls, and notified guests of messages and packages. • Applied all charges and adjustments as needed. • Daily use of Opera software. Tools used: Opera, Excel, and Microsoft Word.

Fairfield Inn & Suites by Marriott | Jun 2008 - Feb 2011

Lead Night Auditor

• Answered telephone calls on a multi-line switchboard, checking in late arrivals, offering assistance with room amenities, and processing early checkouts. • Balanced cash, credit cards, and direct bills. • Updated daily revenue report into a spreadsheet using Excel. Tools used: Fosse, Excel, and Microsoft Word.

Hyatt Hotels Corporation | Feb 2007 - May 2008

Food and Beverage Supervisor

•Monitored payroll, inventory, and supply costs. While remaining within the monthly budget. •Completion of monthly profit and loss report. •Created weekly schedules for associates. •Responsible for conducting interviews and training associates. •Maintained all personal files inclusion of orientation checklist, training guides, and all training documentation. •Responsible for monthly audit of associates' cash banks. Tools used: Infrasys Cloud, Excel, PowerPoint, and Microsoft Word.

My Education

Take a look at my formal education

Keller Graduate School of Management of DeVry University
Springboard
Full Sail University

About Me

Nicole Coleman

At the present time, I am pursuing a career as a Cloud Data Engineer specializing in AI/ML/ MLOps

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