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Nicole Coleman

Nicole Coleman



CM Solutions | Tacoma, Washington


My Portfolio Highlights

My New Workbook

Course Notes: Introduction to Data Science in Python

My New Course

Introduction to Python

My New Workbook

Competition - Everyone Can Learn Python Scholarship

Cloud & AI Strategy Architect | Data Solutions Innovator | Researcher | Architecting Solutions in the Cloud, AI, Data, and in Life

My Work

Take a look at my latest work.


Course Notes: Introduction to Data Science in Python


Introduction to Python


Competition - Everyone Can Learn Python Scholarship

My Certifications

These are the industry credentials that I’ve earned.

AI Fundamentals

AI Fundamentals

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Amazon Web Services (AWS) | Dec 2023 - Present

Reserved Instance Operations Analyst

• Manages AWS Reservation Products (Reserved Instance, Saving Plans, Dedicated Host Reservations.) using SIM-T, optimizing cost savings and resource allocation for enterprise cloud deployments. •Provide comprehensive support for AWS services including EC2, RDS, DynamoDB, enhancing efficiency and performance through proactive analysis and optimizations using AWS Cost Explorer. • Utilize advanced SQL and Excel to analyze transaction data and implement modifications, migrations, and financial reconciliations that align with strategic financial goals. • Leverage AWS financial management tools like AWS Budgets and Trusted Advisor to monitor, predict, and report on financial metrics, effectively reducing costs and improving budget accuracy.
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Amazon Web Services (AWS) | Sep 2022 - Dec 2023

Cloud/Custom Billing Analyst

• Conduct analysis utilizing the AWS billing console, CUR reporting, Cost explorer, and in-depth EC2 analysis. • Serve as the SME for reconciling complex EC2 billing and Savings Compute sim ticket request. • Regularly leverage SQL, Excel, Vlookup, Index and Match, and pivot tables for detailed analysis and insights on cloud spend and services, including ad- hoc reporting to cater to specific stakeholder's requests. • Rigorously audit private rate cards, prepay, and EC2 ensuring high compliance standards. • Conduct monthly audits using Athena, S3, and Lambda to enhance automation and efficiency of processes. • Reviewed and analyzed private pricing agreements, accurately determining EDP, PRC, ABD and service specific discounts. • Manages the processing of over $1 million in credit memos and refunds monthly, maintaining accuracy and adherence to financial guidelines.

CVS Health | Mar 2022 - Sep 2022

Senior IT Business Analyst, Novologix-Clinical Development

• Work with cross-functional teams to identify and document business requirements for IT implementation projects. • Develop detailed project plans, timelines, and budgets in collaboration with project managers and other stakeholders. • Conduct stakeholder interviews and workshops to gather requirements and ensure alignment with business objectives. • Analyze complex data sets to identify trends, opportunities, and risks related to IT implementation projects. • Support end-user training and change management activities, including creating training materials and conducting workshops. • Collaborate with technical teams to ensure that solutions are designed and developed to meet business requirements. • Manage project documentation, including requirements, design specifications, testing plans, and project status reports.

Independent Consultant | Nov 2021 - Present

Business Intelligence Analyst

• Apply broad subject matter expertise in managing project activities. Determine & manage scope, develop and manage project plans, schedules, deliverables, and risks, dependencies, using DevOps or Agile methodologies. • Partner with stakeholders and IT to facilitate the full life cycle of application development. • Provide technical assistance as necessary to end-users as well as development staff. • Collaborate with counterparts to share reporting initiatives and insights to drive combined efforts, definitions, best practices and make recommendations to businesses. • Develop and maintain advanced reporting, analytics, and dashboards. Tools used: Excel, Tableau, PowerBI, Jira, Confluence, Lucid Chart, and Tableau CRM.

TK Elevator | Jul 2019 - Mar 2022

Billing Analyst

• Process customized preventive maintenance invoices for the entire U.S. Region. • Design invoices in Excel using SUMIF, COUNTIF, and VLOOKUP functions. • Train new and existing employees on custom billing processes and procedures. • Created a standard operating procedure (SOP) document, workflow, and standardized processes for different activities; estimated a 20% reduction in turnaround time for handling specific requests/tasks in the maintenance billing department. • Serve as the departmental subject matter expert (SME) for employee questions/concerns. • Manage query resolution to ensure invoices are executed promptly and in the required clients’ format. Tools used: Oracle, Appian, Excel, PowerPoint, Power Automate, SharePoint, Microsoft Visio, Gensuite, and Microsoft Forms.

Children's Healthcare of Atlanta | Aug 2014 - Jul 2019

Communications Specialist

• Scheduled up to 200 surgical procedure cases including electives and add- ons monthly at 95% accuracy. • Facilitated communication between surgeons, anesthesiologists,sterile processing, and all other surgical service staff. • Entered post-case data into Epic computer system. • Reconciles daily and monthly workload statistics. • Created content for the Surgery Center information board. • Ordered and distribute office supplies.

Children's Healthcare of Atlanta | Nov 2013 - Aug 2014

Primary Care & Specialty Clinics Billing Specialist

•Entered charges for primary care and specialty clinics. •Data entry using ICD-10, CPT, and NDC codes. •Daily use of Epic. •Ensured charges on encounter forms are completed accurately and in a timely manner. •Notified lead biller or operations supervisor of any charge posting discrepancies or updates.

Children's Healthcare of Atlanta | Aug 2013 - Aug 2014

ER Unit Secretary

• Transcribed physicians' orders using Epic software. • Ability to respond to crisis and psychiatric emergencies utilizing appropriate intervention techniques. • Identified problems and create solutions in a timely manner. Tools used: Epic, Excel, PowerPoint, Mircosoft Word, and Goggle Applications.

My Education

Take a look at my formal education

Keller Graduate School of Management of DeVry University
Full Sail University

About Me

Nicole Coleman

Cloud & AI Strategy Architect | Data Solutions Innovator | Architecting Solutions in the Cloud, AI, Data, and in Life

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