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weijian wang

weijian wang

Customer Service Professional

Manulife

Technologies

Inquisitive analyst, forever asking 'Why?' to uncover the truth in data.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Introduction to SQL

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

DataCamp DataCamp Certified Associate Data Analyst

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Introduction to Power BI
Intermediate SQL
Intermediate Python

My Work Experience

Where I've interned and worked during my career.

- Manulife | Jul 2022 - Present

Customer Service Professional

• Handled client service requests with accuracy and attention to detail. • Resolved inquiries using multiple administrative systems. • Identified areas of client concern and made recommendations to improve the service experience. • Contributed to a strong collaborative team and developed customer relationships while providing excellent customer service. • Demonstrated productivity, accuracy, and service excellence.
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Sushi Jet Halifax | Nov 2020 - Mar 2022

ASSISTANT MANAGER

• Assisted in creating and monitoring the department’s operational budget. • Coached employees on day-to-day work and problem-solving. • Managed inventory of ingredients, kitchen utensils, and equipment. • Trained employees in food preparation, money handling, and cleaning. • Supervised customer service team to provide exceptional service. • Managed employees by building strong teamwork and maintaining an accurate staffing plan.

My Education

Take a look at my formal education

Bachelor in Hospitality and Tourism ManagementCape Breton University | 2019

About Me

weijian wang

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