•Analyzed customers feedback and market trends to identify opportunities and inform strategy. • Developed and maintained pricing models, resulting in 15% increase in profit margin. • Implemented a system to normalize the company's booking profile, which optimized peak booking times and led to a 15% increase in revenue by hiring more cleaners. • Developed automated Excel-based algorithm for accurately calculating and estimating prices based on factors such as distance, time, and the number of required workers. • Managed the implementation and use of a customer relationship management system resulting in a 60% improvement in customer satisfaction rates. • Collaborated with cross-functional teams to streamline business processes, resulting in a 10% reduction in operational costs.

Donald E. U. Ekong Library, University of Port Harcourt | Jan 2017 - Mar 2018

Network Engineer

• Managed the installation and configuration of new network devices, including routers, switches, and firewalls, resulting in a 40% increase in network speed, reliability and users’ usage of Knowledge Commons. •Assessed network performance and identified areas for improvement, resulting in a 60% increase in library users’ satisfaction. • Troubleshot network related issues and debugged software applications, resolving critical issues, and reducing system downtime by 40%.

Donald E. U. Ekong Library, University of Port Harcourt | Jul 2016 - Dec 2016

Information Technology Engineer intern

• Performed installation, integration, configuration, and maintenance of the IT system for 0% downtime. • Developed and maintained software documentation, ensuring accurate and up-to-date information for future reference, and improving overall productivity by 55%.

My Education

Take a look at my formal education

Bachelor of Science - BS, Computer ScienceUniversity of Port Harcourt | 2017

About Me

A certified Data Analyst who works comfortably working with SQL, Excel and knowledgeable in Python, Tableau, Power BI. Demonstrating ability to work with cross-functional teams to drive operational efficiency and optimize business performance.

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Esther Ibekwe

Data analyst

Restore Services

Introduction to Python

Introduction to Python

Quantitative wordsmith, translating complex concepts into elegant equations.

My Work

Project: Analyzing Unicorn Companies

Course Notes: Reporting in SQL

Project: Exploring London's Travel Network

Project: Exploring London's Travel Network

Project: Analyze International Debt Statistics

Generating Keywords for Google Ads

Analyzing TV Data

Project: Analyzing Unicorn Companies

My Certifications

Data Analyst Associate

SQL Associate

Data Literacy

Other Certificates

DataCamp Course Completion

Courses

Courses

Tracks

Projects

My Work Experience