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Özge Genç

Özge Genç

Certified

Alumni

MEF Universtiy

Technologies

My Portfolio Highlights

My New Workbook

Data Analytics Projects Using Python

My New Workbook

Market Basket Analysis | Ticket Sales Data

My New Workbook

Time-series Forecasting with R

My Work

Take a look at my latest work.

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Time-series Forecasting with R

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Market Basket Analysis | Ticket Sales Data

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Data Analytics Projects Using Python — DataCamp Workspace

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst Associate

Data Analyst Associate

SQL Associate

SQL Associate

Other Certificates

Scrum.Org PSM1

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Istanbul Foundation for Culture and Arts | Jan 2017 - Nov 2021

CRM Coordinator

- Collaborative CRM Management: Transitioned to the role of CRM Coordinator and collaborated with a CRM Associate to effectively manage CRM functions and initiatives. - Campaign Management: Effectively managed multifaceted CRM campaigns, ensuring seamless alignment with digital marketing initiatives and loyalty programs. Leveraged data-driven insights to optimize campaign effectiveness. - Technical Liaison: Acted as the essential bridge between the institution and Microsoft partners, coordinated system development projects to ensure the timely and efficient delivery of systems. - Student Engagement Project: Successfully managed a phase of Student Engagement Project aimed at significantly increasing student attendance at cultural events. Contributed to achieving remarkable outcomes. - Project Management Expertise: Applied strong project management skills to streamline processes, enhance efficiency, and contribute to successful project outcomes.
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Istanbul Foundation for Culture and Arts | Jul 2012 - Jan 2017

CRM Associate

- Sole CRM Management: As the sole CRM resource within the organization, took on the responsibility of managing all CRM-related activities independently. - Direct Marketing Strategy: Strategically planned and executed a wide range of direct marketing activities, including e-newsletters, SMS campaigns, personalized invitations, surveys, push notifications, and banners. - Data Management and Compliance: Managed the CRM database, ensuring strict adherence to data privacy regulations and compliance with rules. Maintained data accuracy and integrity, safeguarding valuable information. - CRM System Enhancement: Collaborated closely in defining CRM system needs and actively supported end-users in administrative activities, with a particular focus on MS Dynamics CRM environment. Ensured the optimal functionality of the system to enhance organizational efficiency. - Project Management Assistance: Provided valuable Project management assistance, contrib

My Education

Take a look at my formal education

Master of Science in Big Data AnalyticsMEF Universtiy | 2019
Master of Science in Project Management and Operational DevelopmentKTH - Royal Institute of technology | 2011
Bachelor of Science in Systems EngineeringYeditepe University | 2009

About Me

Özge Genç

Marketing Analytics <3

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