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Özge Genç

Özge Genç

Certified

Alumni

MEF Universtiy

Technologies

My Portfolio Highlights

My New Workbook

Data Analytics Projects Using Python

My New Workbook

Time-series Forecasting with R

My New Workbook

Market Basket Analysis | Ticket Sales Data

My New Workbook

Data Analytics Projects Using Python

My Work

Take a look at my latest work.

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Time-series Forecasting with R

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Market Basket Analysis | Ticket Sales Data

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Data Analytics Projects Using Python — DataCamp Workspace

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Time-series Forecasting with R

My Certifications

These are the industry credentials that I’ve earned.

SQL Associate

SQL Associate

Data Analyst Associate

Data Analyst Associate

Other Certificates

Scrum.Org PSM1

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Introduction to ChatGPT
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Istanbul Foundation for Culture and Arts | Jan 2017 - Nov 2021

CRM Coordinator

- Collaborative CRM Management: Transitioned to the role of CRM Coordinator and collaborated with a CRM Associate to effectively manage CRM functions and initiatives. - Campaign Management: Effectively managed multifaceted CRM campaigns, ensuring seamless alignment with digital marketing initiatives and loyalty programs. Leveraged data-driven insights to optimize campaign effectiveness. - Technical Liaison: Acted as the essential bridge between the institution and Microsoft partners, coordinated system development projects to ensure the timely and efficient delivery of systems. - Student Engagement Project: Successfully managed a phase of Student Engagement Project aimed at significantly increasing student attendance at cultural events. Contributed to achieving remarkable outcomes. - Project Management Expertise: Applied strong project management skills to streamline processes, enhance efficiency, and contribute to successful project outcomes.
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Istanbul Foundation for Culture and Arts | Jul 2012 - Jan 2017

CRM Associate

- Sole CRM Management: As the sole CRM resource within the organization, took on the responsibility of managing all CRM-related activities independently. - Direct Marketing Strategy: Strategically planned and executed a wide range of direct marketing activities, including e-newsletters, SMS campaigns, personalized invitations, surveys, push notifications, and banners. - Data Management and Compliance: Managed the CRM database, ensuring strict adherence to data privacy regulations and compliance with rules. Maintained data accuracy and integrity, safeguarding valuable information. - CRM System Enhancement: Collaborated closely in defining CRM system needs and actively supported end-users in administrative activities, with a particular focus on MS Dynamics CRM environment. Ensured the optimal functionality of the system to enhance organizational efficiency. - Project Management Assistance: Provided valuable Project management assistance, contrib

My Education

Take a look at my formal education

Master of Science in Big Data AnalyticsMEF Universtiy | 2019
Master of Science in Project Management and Operational DevelopmentKTH - Royal Institute of technology | 2011
Bachelor of Science in Systems EngineeringYeditepe University | 2009

About Me

Özge Genç

Marketing Analytics <3

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