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Keveen Patel

Keveen Patel

Associate Director IT

Terrace and District Community Services Society | Terrace, BC

Technologies

My Portfolio Highlights

My New Course

Understanding Data Science

Data virtuoso, playing the chords of information to create harmonious insights.

My Work

Take a look at my latest work.

course

Understanding Data Science

course

Understanding Machine Learning

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Understanding Data Visualization

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Microsoft MD-100 Windows Client

Datacamp Data Science for Everyone

Microsoft Microsoft Certified: Azure Fundamentals

Datacamp Data Visualization for Everyone

Datacamp Introduction to Data Science in Python

Microsoft Microsoft Certified: Security, Compliance, and Identity Fundamentals

Google Android Enterprise Associate

Google Android Enterprise Certified Professional

Jira Jira Fundamentals

Cisco Endpoint Security

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Terrace & District Community Services Society | Sep 2021 - Sep 2025

Associate Director IT

IT Leadership & Strategic Governance Directed Enterprise IT Strategy: Served as the primary IT leader for 30 programs and 200+ users, overseeing infrastructure, cybersecurity, compliance, and a $330K annual budget. Executive Reporting: Reported monthly to the Board of Directors on IT roadmaps, risk posture, and performance metrics, translating complex technical insights into actionable business impact. Policy & Compliance Architecture: Led IT governance for CARF accreditation, CIS Controls (IG1), BC PIPA, and FOIPPA. Developed and deployed comprehensive IT Policies, Procedures, Processes (PPP), and department-wide strategies. Stakeholder Collaboration: Partnered with executive teams, board members, and external consultants to deliver cybersecurity awareness programs and project developments. Cybersecurity & Identity Management Security Posture Optimization: Elevated Microsoft Secure Score from 60% to 82.97% by deploying Defender for Office 365, Endpoint (XDR), and Entra ID PIM; successfully mitigated ransomware risks and satisfied cyber insurance requirements. Access & Data Governance: Configured Conditional Access, DLP, and MIP policies aligned with regulatory recommendations. Leveraged Microsoft Purview and Security Copilot for advanced compliance monitoring and incident analysis. Identity Lifecycle: Managed and automated the full identity lifecycle (onboarding/offboarding), ensuring privileged access governance through Entra ID. Infrastructure & Modernization Endpoint Transformation: Spearheaded M365/Intune migration, deploying Autopilot for 150+ multi-platform endpoints (Windows, macOS, iOS, Android) while enforcing BitLocker encryption and compliance. Digital Ecosystem Leadership: Led the modernization of the SharePoint and Teams ecosystem to enhance organizational collaboration and security posture. Process Automation: Built a custom SharePoint/Power Platform ecosystem (Power Apps & Power Automate) for Service Desk and compliance tracking, reducing manual IT workload by 60%.
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Staples Canada | Sep 2019 - Sep 2021

Tech / Sales Customer Support Associate

Experienced in all in-store departments including Technology, Office Supply, Copy & Print, Supervising, Sales, Receiving, and MoD.

My Education

Take a look at my formal education

Post Diploma in Information TechnologyCollege of New Caledonia | 2021
Bachelor in Computer Science, Mathematics and StatisticsOsmania University | 2018

About Me

Keveen Patel

Strategic IT Manager with 4+ years leading systems for 200+ users. Expert in SOC 2/CIS compliance, $330K budget oversight, and M365 automation. Boosted security scores to 83% and efficiency by 50%. B.Sc. & Post-Diploma. Canadian Permanent Resident.

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