Keveen Patel

Associate Director IT

Terrace and District Community Services Society | Terrace, BC

Technologies

My Portfolio Highlights

My New Course

Understanding Data Science

My New Course

Understanding Data Science

Data virtuoso, playing the chords of information to create harmonious insights.

My Work

Take a look at my latest work.

course

Understanding Data Science

course

Understanding Machine Learning

course

Understanding Data Visualization

course

Understanding Data Science

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Microsoft MD-100 Windows Client

Datacamp Data Science for Everyone

Microsoft Microsoft Certified: Azure Fundamentals

Datacamp Data Visualization for Everyone

Datacamp Introduction to Data Science in Python

Microsoft Microsoft Certified: Security, Compliance, and Identity Fundamentals

Google Android Enterprise Associate

Google Android Enterprise Certified Professional

Jira Jira Fundamentals

Cisco Endpoint Security

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Understanding Data Science

Understanding Machine Learning

Understanding Data Visualization

Introduction to Data Science in Python

Courses

Understanding Data Science

Understanding Machine Learning

Understanding Data Visualization

Introduction to Data Science in Python

My Work Experience

Where I've interned and worked during my career.

Terrace & District Community Services Society | Sep 2021 - Sep 2025

Associate Director IT

IT Leadership & Strategic Governance Directed Enterprise IT Strategy: Served as the primary IT leader for 30 programs and 200+ users, overseeing infrastructure, cybersecurity, compliance, and a $330K annual budget. Executive Reporting: Reported monthly to the Board of Directors on IT roadmaps, risk posture, and performance metrics, translating complex technical insights into actionable business impact. Policy & Compliance Architecture: Led IT governance for CARF accreditation, CIS Controls (IG1), BC PIPA, and FOIPPA. Developed and deployed comprehensive IT Policies, Procedures, Processes (PPP), and department-wide strategies. Stakeholder Collaboration: Partnered with executive teams, board members, and external consultants to deliver cybersecurity awareness programs and project developments. Cybersecurity & Identity Management Security Posture Optimization: Elevated Microsoft Secure Score from 60% to 82.97% by deploying Defender for Office 365, Endpoint (XDR), and Entra ID PIM; successfully mitigated ransomware risks and satisfied cyber insurance requirements. Access & Data Governance: Configured Conditional Access, DLP, and MIP policies aligned with regulatory recommendations. Leveraged Microsoft Purview and Security Copilot for advanced compliance monitoring and incident analysis. Identity Lifecycle: Managed and automated the full identity lifecycle (onboarding/offboarding), ensuring privileged access governance through Entra ID. Infrastructure & Modernization Endpoint Transformation: Spearheaded M365/Intune migration, deploying Autopilot for 150+ multi-platform endpoints (Windows, macOS, iOS, Android) while enforcing BitLocker encryption and compliance. Digital Ecosystem Leadership: Led the modernization of the SharePoint and Teams ecosystem to enhance organizational collaboration and security posture. Process Automation: Built a custom SharePoint/Power Platform ecosystem (Power Apps & Power Automate) for Service Desk and compliance tracking, reducing manual IT workload by 60%.

Staples Canada | Sep 2019 - Sep 2021

Tech / Sales Customer Support Associate

Experienced in all in-store departments including Technology, Office Supply, Copy & Print, Supervising, Sales, Receiving, and MoD.

My Education

Take a look at my formal education

Post Diploma in Information TechnologyCollege of New Caledonia | 2021

Bachelor in Computer Science, Mathematics and StatisticsOsmania University | 2018

About Me

Strategic IT Manager with 4+ years leading systems for 200+ users. Expert in SOC 2/CIS compliance, $330K budget oversight, and M365 automation. Boosted security scores to 83% and efficiency by 50%. B.Sc. & Post-Diploma. Canadian Permanent Resident.

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