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Paulo Popoire

Paulo Popoire

IT Support Analyst

Universidade Estácio de Sá | Portugal

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Workbook

A Visual History of Nobel Prize Winners

My New Course

Introduction to Python

IT support analyst looking for a role in data analisys!

My Work

Take a look at my latest work.

DataLab

Investigating Netflix Movies and Guest Stars in The Office

1Upvotes
DataLab

Project: Modeling Car Insurance Claim Outcomes

DataLab

The Android App Market on Google Play

1Upvotes
DataLab

Project: Visualizing the History of Nobel Prize Winners

DataLab

Project: Exploring NYC Public School Test Result Scores

DataLab

Project: Analyzing Crime in Los Angeles

1Upvotes
DataLab

Project: Customer Analytics: Preparing Data for Modeling

DataLab

A Visual History of Nobel Prize Winners

1Upvotes
DataLab

Project: Exploring Airbnb Market Trends

DataLab

Project: Investigating Netflix Movies

DataLab

Investigating Netflix Movies and Guest Stars in The Office

1Upvotes

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Intermediate Python
Data Manipulation with pandas
Understanding Cloud Computing

My Work Experience

Where I've interned and worked during my career.

Stefanini Brasil | Jun 2022 - Aug 2024

Information Technology Support Analyst

End user support. Maintenance and configuration of laptops and macbooks. Support and configurationof video conference rooms. Ticket management on ServiceNow. Apple devices support (Macbooks andiPhones). User and device management on Active Directory.
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TQI | Apr 2021 - May 2022

Information Technology Support Analyst

User support. Maintenance and configuration of laptops. Support and configuration of video conference rooms.

SulAmérica | Sep 2019 - Apr 2021

Information Technology Intern

Inventory control of notebooks and cell phones (using the PeopleSoft tool). Ticket queue control and generate report of closed tickets (using the ServiceNow tool). User management in Active Directory. Managing email accounts in Lotus Notes.

Venco CSTI | May 2019 - Aug 2019

Information Technology Support Analyst

User support using ticket tool (ServiceNow). Maintenance and configuration of notebooks and desktops. Control and management of McAfee antivirus modules using the antivirus console (McAfee ePO).

Equinix Brasil | May 2017 - Mar 2019

Information Technology Intern

Ticket Queue Control (ServiceNow). Contact with customers to resolve doubts and acquire information about opened tickets. Support to analysts in attending tickets.

Consulters | Aug 2016 - Mar 2017

Information Technology Support Analyst

User support. Opening, handling and closing tickets. SOUL MV System Support. Printer maintenanceand configuration.

IBMR Laureate International Universities | Sep 2014 - Jul 2016

Information Technology Support Technician

User support. Opening, handling and closing tickets. Network infrastructure (cable routing and rackstorage).

Esporte Interativo | Jun 2013 - Sep 2014

Information Technology Intern

User support. Opening, handling and closing tickets. Network infrastructure (cabling and storage ofracks). Printer setup and maintenance.

K&M Serviços de Manutenção ltda | Oct 2012 - Mar 2013

Computer Assembler

Assembly and maintenance of computers and their peripherals

K&M Serviços de Manutenção ltda | Sep 2010 - Sep 2012

Laboratory Intern

Assembly and maintenance of computers and their peripherals

My Education

Take a look at my formal education

IT ManagementEstácio | 2021
High School Diploma, Information TechnologyETRR | 2011

About Me

Paulo Popoire

Brazilian, living in Brazil, and looking for an oppotunity to start my career working with Data Analysis/Data Science.

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