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James Morris

James Morris

Certified

Operations Manager

Confluent Inc.

Technologies

My Portfolio Highlights

My New Certification

AI Fundamentals

My New Certification

Data Analyst Associate

My New Certification

Data Literacy

My New Certification

AI Fundamentals

Data conductor, orchestrating the symphony of insights with precision.

My Work

Take a look at my latest work.

certification

AI Fundamentals

certification

Data Analyst Associate

certification

Data Literacy

certification

AI Fundamentals

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst Associate

Data Analyst Associate

AI Fundamentals

AI Fundamentals

Data Literacy

Data Literacy

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Introduction to ChatGPT
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Confluent Inc | Mar 2022 - Present

Operations Manager

Develop reporting and perform weekly reviews of stalled and understaffed customer engagements to enable business leaders to drive more revenue • Manage 50+ resources to staff professional services engagements in accordance with the consultant’s skills and the customer’s technical and timeline requirements • Create and maintain timely reporting to support staffing and capacity planning decisions across the Americas Professional Services Practices • Draft and submit contract documentation to support Partner Management • Collaborate with the global Operations team to improve financial insights and systems capabilities as well as ensuring data is clean and accurate • Define and refine processes and developing global best practices
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FS Investments | Apr 2021 - Mar 2022

Project Manager

• Owned end to end project execution and change management to implement new technology solutions and system improvements to meet growing business needs • Engaged with cross-functional teams to ensure that expectations and requirements for project outcomes were accurately documented, stored, and communicated • Documented process workflows and business requirements to determine pain points, system requirements, and opportunities for automation and improvement • Tracked and managed project risks, tasks, issues, and budgets of $260,000+ • Designed and implemented improvements of internal project management processes, UAT signoffs, lessons learned reviews, and reporting success metrics

United States Marine Corps | Oct 2016 - Oct 2020

Program Manager

• Consulted with clients on operational planning and risk management reflecting research-based recommendations and results driven best practices • Compiled daily reporting and briefed senior security personnel, ensuring proper response to threats towards the Embassy and 3,000 U.S. Government personnel • Provided critical information and recommendations for operational planning and risk mitigation, requiring fast-paced inter-agency communication and coordination • Designed and implemented an education pipeline focusing on multi-source intelligence analysis and report writing to develop the skills of 45 direct reports • Planned and executed multi-day training events which certified the division’s operational control and analysis cell in preparation for overseas deployments

My Education

Take a look at my formal education

BA in EconomicsTemple University | 2016

About Me

James Morris

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