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Raul Garcia

Raul Garcia

Technical Project Manager

Applause | San Diego

Technologies

My Portfolio Highlights

My New Track

Python Fundamentals

My New Course

Introduction to Python

My New Track

Python Fundamentals

Cognitive explorer, unraveling the mysteries of human-like AI.

My Work

Take a look at my latest work.

course

Introduction to Functions in Python

course

Introduction to Python

course

Intermediate Python

course

Introduction to Functions in Python

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Tableau Tableau Certified Data Analyst

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Intermediate Python
AI Ethics

My Work Experience

Where I've interned and worked during my career.

Turo | Feb 2024 - Present

Turo Host and Fleet Manager

- Successfully launched and managed a Turo hosting business, starting with one vehicle and expanding to a diverse fleet. - Delivered exceptional customer service, achieving high ratings and positive reviews from renters. - Utilized strategic marketing and pricing strategies to maximize booking rates and revenue. - Effectively managed vehicle maintenance, logistics, and scheduling to ensure optimal fleet performance and customer satisfaction. - Adapted to market demands and customer preferences, expanding the fleet to include eco-friendly and high-demand vehicles. - Leveraged technology and data analysis to streamline operations, track performance metrics, and make informed business decisions. - Thrived in a competitive marketplace by providing a seamless and reliable rental experience.
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Taylor Guitars | Dec 2021 - Present

Operations Analyst

- Played a pivotal role in enhancing efficiency and driving informed decision- making across various departments including Manufacturing (primary focus), Sales, Supply Chain, Wood Operations, HR, Warehouse & Logistics, Product Development, Facilities, and Sustainability. - As a key member of the Business Intelligence team, focused on data analysis and automation, specializing in ETL processes using Python and SQL in Microsoft SQL Studio. - Created and maintained insightful analytics and dashboards with Tableau, and utilized Tableau Prep for efficient data preparation. - Worked extensively with databases from SYSPRO, leading significant projects such as establishing a Mission Control Center for Production to track metrics like Manufacturing Efficiency, Guitar Starts, and Absenteeism. - Developed a Mission Control Center for Purchasing, calculating key metrics including Available Supply and On-Time Suppliers. - Championed sustainability initiatives, collaborating with the sustainability team to adopt UN Goals and GRI standards, and spearheaded efforts to reduce energy consumption by obtaining 15-minute interval readings from the Electricity Utility Company. - Utilized a comprehensive skill set in data analysis, automation, and strategic decision support to enhance business operations and drive sustainable practices.

Upwork | Jun 2016 - Dec 2023

Business Intelligence Consultant

- Assisted business owners and executives with various remote solutions, including financial reports automation, marketing reporting and dashboards, and B2B email campaign consultation. - Consistently maintained a TOP RATED status with a 100% job success rate, reflecting high client satisfaction and exceptional performance. - Delivered tailored consulting services that addressed unique business challenges and supported clients' strategic objectives. - Developed and implemented efficient processes and tools to enhance clients' operational and marketing efforts. - Demonstrated a strong commitment to quality, accuracy, and timely delivery of project outcomes.

Etsy | May 2019 - Jul 2023

Small Business Owner

- Founded and operated a successful Etsy shop specializing in unique stickers designed to aid ukulele learners. - Achieved 1,800 sales and generated over $20,000 in revenue, demonstrating strong market demand and effective business strategies. - Developed and designed a range of high-quality, educational stickers that helped customers learn to play the ukulele more effectively. - Utilized marketing strategies, including social media promotion and customer engagement, to drive traffic and sales. - Managed all aspects of the business, including product design, inventory management, order fulfillment, customer service, and financial accounting. - Received positive feedback from customers, highlighting the effectiveness of the product in enhancing their ukulele learning experience. - Continuously researched and implemented new ideas to improve product offerings and customer satisfaction. https://www.etsy.com/shop/SurfsUpProductsCo

Panasonic Avionics Corporation | Jul 2021 - Dec 2021

Program Administrator II

- Promoted for outstanding job performance and successful collaboration with other departments, particularly in assisting with reporting tools development.

Panasonic Avionics Corporation | Apr 2018 - Jul 2021

Program Administrator

- Held a cross-functional position, collaborating closely with internal groups including manufacturing, engineering, software planning, procurement, order administration, quality, and warehouses, as well as OEMs, suppliers, and seat vendors to meet program requirements. - Increased department efficiency by developing reporting analysis tools that identified sales order issues. - Enhanced communication and coordination between various stakeholders to ensure program objectives were met effectively. - Contributed to the continuous improvement of processes and tools to support the organization's goals.

Teleperformance, USA | Jul 2017 - Mar 2018

Site Administrator

Assisting the Director to host high-level executive meetings. Preparing expense reports, assisting with bookkeeping, accounting, and supply ordering. Facilitating vendor contracts, processing internal job bids and executing new initiatives such as an internal survey program.

Teleperformance, USA | Apr 2017 - Jul 2017

HR Administrator

policies and improved the organizational culture. Project management support in HR activities and site events such as Feed the Children Food Drives with the City Mayor.

Avianca | May 2014 - May 2016

Flight Attendant

Provided extraordinary in-flight service and assisted with operating the onboard IFE system. Responsible for following security protocols and strenuously trained to work under pressure. Obtained a medal award for outstanding performance.

TELUS International Central America | Sep 2012 - Mar 2014

LEAD CUSTOMER EXPERIENCE COACH

Led the customer experience department. Trained analysts to help their teams of representatives follow quality guidelines, reach company targets and maintain other key performance indicators. Increased QA scores by 10%.

TELUS International Central America | Nov 2011 - Sep 2012

Credit Account Supervisor - TXU Energy

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TELUS International Central America | Jan 2011 - Oct 2011

Credit Consultant - TXU Energy

N/A

My Education

Take a look at my formal education

Associate's degree, Computer Systems Engineering  · (JanuaryUniversidad Tecnológica Centroamericana | 2013
Bachelor of Business Administration (BBA) ESI School of Management | 2012

About Me

Raul Garcia

I use Tableau and databases to create insightful visualizations and reports, supporting Taylor Guitar's business intelligence. Outside of work, I'm passionate about playing guitar and I like to travel with my family.

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