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Rakshith Nagaraju

Rakshith Nagaraju

Data Analyst

Direct Line Group

Technologies

My Portfolio Highlights

My New Track

Associate Data Engineer

Data philosopher, pondering the mysteries of existence through statistical analysis.

My Work

Take a look at my latest work.

github

The A.I Behind Nine Men's Morris.

Python
github

Machine Learning analysis for Financial Prediction

PythonSQL
github

Go-2-Market analysis for Financial Forecasting.

Python

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Harvard University: CS50 CS50's Introduction to Computer Science

Harvard University: CS50 CS50's Introduction to Programming with Python

Microsoft Power BI for Data Analysis

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Direct Line Group | Feb 2025 - Present

Service Develiry Analyst

• Optimized employee schedules for 800+ agents, using data analysis and predictive modelling to balance staffing levels and meet service level agreements. • Utilized Excel and Tableau to visualize workforce performance, identifying hours of high demand and areas requiring additional support. • Applied predictive models in Avaya to forecast weekly performance, ensuring optimal shift patterns and minimizing service level gaps. • Reallocated agents dynamically across tasks in real-time based on performance insights, maintaining a balance between answering calls and other operational activities. • Enhanced operational efficiency by 30% through optimizing shift patterns and improving call management strategies.
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Direct Line Group | Sep 2024 - Present

Claims Handler

N/A

Data Glacier | Apr 2024 - Sep 2024

Data Science Intern

• Collaborated with 3 IT teams to develop 3 ML models, linear-regression, random-forest & gradient-boost with 86% accuracy. • Developed prediction models with 86% accuracy using Scikit-Learn, deployed as a Flask web app on AWS with GitHub, and API endpoints, resulting in 5+ successful predictions. • Conducted EDA and data cleaning using Python, Pandas, and NumPy to optimize data quality. • Created dashboards for non-technical stakeholders with tableau, matplotlib and seaborn, facilitating clear communication. • Improved query performance by 30% through designing and optimizing complex SQL queries for MySQL databases. • Utilized advanced SQL queries for data analysis and reporting to aid in business decision-making. • Enhanced data ingestion performance by 60% through implementing parallel processing and batch processing for handling large data volumes in a dynamic system.

University of Liverpool | Sep 2023 - Jan 2024

Teaching Assistant (Demonstrator)

• Taught Object-Oriented Programming in Python to 120 students across 3 classes through 12 live demonstrations and examples, enhancing understanding by 50%. • Provided personalized 1-on-1 code review sessions, resulting in an 80% improvement in student task scores. • Conducted weekly assessments to evaluate code clarity and conciseness.

BEML LTD. | Jun 2019 - Oct 2019

Production Analyst

• Managed 20+ production process reports through database tools, resulting in a 15% production increase. • Utilized Excel functions like PivotTables and VLOOKUP to analyze heavy- duty vehicle data, enhancing inventory management and supply chain efficiency. • Led a team of 5 in transitioning engine production to BSIV standards, achieving a nearly 300% reduction in emissions.

My Education

Take a look at my formal education

Master of Science (MSc) in Data Science and Artificial Intelligence University of Liverpool | 2024
Bachelor of Engineering (B.E) in Mechanical EngineeringThe National Institute Of Engineering, Mysore | 2021

About Me

Rakshith Nagaraju

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