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Md Rashed Hossain

Md Rashed Hossain

Team Lead

Ollyo | Dhaka, Bangladesh

Technologies

My Portfolio Highlights

My New Course

Understanding Data Science

My New Workspace

Experiment with the AI assistant

My New Workspace

Experiment with the AI assistant

Experienced Lead Tech Support managing teams for top software firm. Expert in tech support, sales, and data analysis for stellar customer service.

My Work

Take a look at my latest work.

workspace

Experiment with the AI assistant

workspace

Experiment with the AI assistant

workspace

Introduction to Data Science in Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Ollyo | Jun 2023 - Present

Lead, Tech Support

- Oversee and Lead Technical Support and Sales Team. - Analyze sales data and competitors. - Address intricate bugs and deliver effective solutions to customers. - Develop Product Strategies and Roadmaps. - Organize development sprints for upcoming releases. - Collaborate with Product and UI/UX Designers to implement new features and products. - Work closely with the business team and partners to integrate new functionalities. - Engage with the QA team to identify and resolve complex issues.
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Ollyo | Sep 2021 - Jun 2023

Senior Analyst

- Supervise the Technical Support & Sales Team. - Analyze sales data and competitors. - Organize and supervise development sprints for upcoming releases. - Collaborate with Product and UI/UX Designers to implement new features and products. - Work closely with the business team and partners to integrate new functionalities. - Engage with the QA team to identify and resolve complex issues.

SETUP TECH | Jan 2021 - Aug 2021

Software Engineer

- Develop WordPress Themes and plugins. - Debug issues in WordPress websites, themes, and plugins. - Resolve intricate bugs and deliver solutions to clients. - Oversee project management responsibilities. - Focus on enhancing security and optimizing speed.

Khulna University of Engineering and Technology | Aug 2016 - Nov 2018

Assistant Programmer

Web Application Development Server Administration Database Administration

W3 Engineers Ltd. | Jun 2015 - Jul 2016

Junior Software Engineer

Design website template. Develop websites using WordPress. Develop WordPress theme.

My Education

Take a look at my formal education

Bachelor of Science - BS, Computer ScienceMaharishi International University | 2020
Diploma Engineering, Computer Science and TechnologyKhulna Polytechnic Institute | 2016
Secondary School Certificate, SceinceKhulna Newsprint Mills Secondary School | 2011

About Me

Md Rashed Hossain

As Lead Tech Support at a software company, I manage and lead teams to provide exceptional service. Skilled in data analysis and team coordination, I ensure customer satisfaction and operational optimization.

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