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Rebekah Durig

Customer Analytics

Choice Hotels

Technologies

My Portfolio Highlights

My New Track

Machine Learning Fundamentals

My New Course

Introduction to Python

Curious explorer of data landscapes, seeking hidden treasures.

My Work

Take a look at my latest work.

course

Introduction to R

course

Introduction to Python

course

Intermediate Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

GEICO | Apr 2019 - Oct 2022

Marketing Data Analyst

Marketing Analyst (Apr 2019 - Present) • Created geospatial and mapping tools and analyses for the Marketing department, including: • Dynamic mapping paid search reports • Automated marketing area territories for local office advertising • Radius recommendations for social advertising • Creating in-depth analyses on customer data, including simple modeling, boostrapping, statistical methods, and business knowledge • Updating retention reports on a monthly/weekly basis and adapting these reports to answer questions for different teams • Maintained automation system that pulls data for retention campaign sends
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GEICO | Jan 2018 - Apr 2019

Underwriting Fraud Analyst

Pulling and analyzing customer data to better understand intentional and unintentional underwriting fraud. • Programming in R, SAS, and SQL • Creating models to reflect demographic information (such as population density of counties) or to predict fraud potential • Analyzing customer information in big data sets and creating figures to inform management business decisions • Heading an initiative to improve Customer Analytic team documentation • Communicating with team using AGILE methodology

Independent | Sep 2015 - May 2017

Private Tutor

• Tutoring 7th-12th grade students in math courses in one-on-one weekly sessions • Preparing juniors and seniors for ACT/SAT math, resulting in a 5 point increase on ACT math and 40 point increase on SAT math scores • Adapting higher math subjects as supplement for a junior high student

Southern Illinois University | Aug 2015 - May 2017

Graduate Assistant

• Prepared lectures for college algebra and business calculus • Provided student support leading to 4.5/5 average helpfulness in anonymous student reviews • Classroom management in traditional and flipped courses, including using Pearson as an online learning system • Graded assignments for a variety of 200-300 level classes and maintaining accurate gradebooks for professors

Hy-Vee, Inc. | May 2010 - Dec 2015

Cashier/ Cash Accountability

• Provided efficient customer service to a diverse set of customers • Counted end-of-night drawers ranging from two hundred to two thousand dollars • Learned skills in a variety of departments to cover full-time staff vacation time

BERKSHIRE PLAYWRIGHTS LAB INC | May 2015 - Aug 2015

Arts and Administration Intern

• Increased Twitter followers by 10% through promotion on Constant Contact and theater programs, finding online content highlighting BPL, and creating content, including cross-promoting other local businesses • Created and distributed performance promotional materials, both online and off, including hanging season posters in a 20-mile radius, creating images and documents via Adobe Creative Suite, interviewing playwrights, and maintaining online presence • Maintained customer relationship database and inputted data from voluntary customer surveys in introductory research of efficient communication strategies

Southern Illinois University | Aug 2014 - May 2015

Editor

• Designed and coded updated website for the magazine using HTML/CSS • Selected poetry and worked with poets to polish pieces for publication • Organized literary festival in the Fall semester, including transport of out-of- town writers, writing introductions of writers for their readings, and ensuring spaces for readings and meals

Southern Illinois University | Mar 2014 - May 2015

Undergraduate Researcher

• Used computer modeling software (Mathematica and Netfab) to create gyroid scale model • Created instructional manual for introductory 3D printing targeting high school math clubs

Southern Illinois University | Aug 2013 - May 2015

Mathematics Tutor

• Developed and led test preparation study sessions in business calculus • Assisted students with homework in four math courses, from algebra to calculus and mathematical study skills on a walk-in basis

Educational Advisory Board | Mar 2013 - Mar 2013

Extern

• Used Excel to evaluate large data sets of student data, including checking accuracy of data between two sources and using pivot tables to visualize data • Compiled findings into final presentation for several EAB employees

My Education

Take a look at my formal education

Master of Science (MS), MathematicsSouthern Illinois University, Carbondale | 2017
Bachelor of Science (BS) and Bachelor of Arts (BA), Mathematics and English- Creative WritingSouthern Illinois University, Carbondale | 2015
High School Diploma Illinois Valley Central | 2010

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