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Renaud Jaiswal

Renaud Jaiswal

Analyst

Ripping

Technologies

My Portfolio Highlights

My New Course

Intermediate SQL

My New Course

Analysis in Excel

My New Project

When Was the Golden Age of Video Games?

My New Course

Intermediate SQL

Passionate about the role of data driven insights in problem-solving.

My Work

Take a look at my latest work.

workspace

Intermediate SQL

project

When Was the Golden Age of Video Games?

course

Analysis in Excel

workspace

Intermediate SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Joining Data in SQL
Analysis in Excel

My Work Experience

Where I've interned and worked during my career.

Rippling | Jan 2023 - Apr 2023

Operations Analyst

• Managed workers’ compensation, unemployment claims, state and local tax account creation, and other regulatory tasks for US based clients by processing and implementing documents using Rippling's proprietary software. • Improved the operational efficiency by updating the Standard Operating Procedure on Confluence, to best serve customers and improve internal processes. • Collaborated with team members to identify and prioritize operational inefficiencies, resulting in a streamlined process to improve PEO operations. • Developed a new system to automate request processes for multiple clients, which resulted in increase of customer satisfaction by 80% while reducing the time to complete the request by 50%. • Reduced the daily case queue of 90 cases by 30% by managing the case queue on Salesforce daily by prioritizing these cases by due date and allocating to the appropriate teams.
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Better.com | Mar 2021 - Jun 2022

Analyst

week with 100% accuracy, using Better's proprietary software and using Excel to track the progress of each file. • Examined collateral, assets, purchase contracts and self-employment documentation for mortgage files by using a checklist and SOP to ensure the compliance of all necessary factors such as LTV, DTI rates and other amount related information. • Improved team productivity by 50% by developing and enhancing SOPs related to underwriting processes, contributed to query resolution and training team members. • Collaborated with cross-functional teams in India and the US, to streamline the process of creating and following up on the status of JIRA tickets, improving the response time by 60%.

Utter | Jun 2019 - Sep 2019

Intern

• Underwent intensive training for teaching conversational fluency to ESL (English as a second Language) learners. • Conducted live tutoring sessions with Utter’s learners across different grades of fluency on an array of topics ranging from grammar to business communication. • Improved user retention by 20% by working with the app development team to roll out new features. • Achieved 95% of lesson plan objectives, by using different methods such as conversation, role-play, and handouts.

My Education

Take a look at my formal education

Bachelor's in computer applications, Computer ScienceUniversity of Lucknow | 2020
Inter, Mathematics and Computer ScienceJagran Public School - India | 2017
High School, Mathematics and Computer ScienceCity Montessori School | 2015

About Me

Renaud Jaiswal

Results-driven Operations Analyst with 2 years' experience. Passionate about innovating internal processes, data-driven insights, committed to excellence, and delivering high-quality results for organizational success.

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