Learn Data Skills
Beta
Richard Elvin Umezawa

Richard Elvin Umezawa

Customer Service Associate

Solid Cement Corporation

Technologies

My Portfolio Highlights

My New Track

Data Analyst

My New Course

Data Visualization in Power BI

My New Track

Data Analyst

Highly Organized Administrative Professional with 5+ Years in Admin & Customer Service | Skilled in Communication, Time Management, and Task Prioritization | Dedicated to Delivering Exceptional Results

My Work

Take a look at my latest work.

article

HR Data Analytics

Power BI
article

Covid-19 Pandemic Impact

Excel
article

Cars Sales Dashboard

Power BI
article

Adventure Works Orders Report.pbix - Google Drive

Power BI
article

Adventure Works Sales Report.pbix - Google Drive

Power BI
article

HR Data Analytics

Power BI

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Datacamp Data Analyst in Power BI

uDemy Mastering Microsoft Excel A Comprehensive Guide to Boost You

Coursera Google Data Analytics

DataSense Analytics Fundamental of Statistics with Microsoft Excel

SPARTA Development Academy of the Philippines Data Analyst Pathway

DICT Region IV-A Data Analysis and Visualization using Excel

University of the Philippines Open University Principles of Graphic Design

University of the Philippines Open University Business Analytics Concepts and Frameworks

uDemy Excel VBA for Beginner to Adavanced

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Introduction to Power BI
Intermediate SQL
Introduction to Excel

My Work Experience

Where I've interned and worked during my career.

CEMEX Holdings Philippines, Inc. | Jul 2020 - Present

Customer Service Associate

• Streamlined order fulfillment by promptly and accurately creating sales orders. • Handled customer complaints with diligence, ensuring effective resolution. • Managed customer relationships to meet and exceed expectations. • Coordinated and executed customer requests to enhance satisfaction. • Promoted and sold high-profit products to facilitate order fulfillment. • Improved product availability through efficient inventory management. • Supported operations by developing a PowerBI dashboard for reporting.
Show More

Staff Alliance Inc. | Apr 2018 - Jul 2020

Credit Assistant

• Verified documents before creating customer accounts in SAP Net Weaver. • Filed documents and updated client information in Excel and SAP. • Generated collection letters, statements of account, and demand letters using Microsoft Excel. • Assisted Credit Analysts in retrieving client documents.

STRAIVE (Formerly SPI TECHNOLOGIES INC., Laguna) | Nov 2017 - Jan 2018

Data Technician

• Transferred information from scanned documents to live forms within the system. • Sorted forms according to their respective states. • Ensured accurate and correct information was entered into the system. • Encoded postcodes from scanned documents. • Sorted postcodes based on their respective countries. • Ensured accurate command inputs to prevent errors.

La Cresenta Manpower Services | Jan 2017 - Jun 2017

Claims Encoder

• Received documents from clients, including hospitals and clinics. • Checked, stamped, and counted documents to ensure timely processing within target deadlines. • Encoded document amounts for each batch. • Worked full-time in the data encoding process for the claims department. • Successfully conducted data verification duties before encoding. • Ensured the accurate and timely processing of documents per batch.

My Education

Take a look at my formal education

Bachelor's degree, Information TechnologySTI College Tanauan | 2016

About Me

Richard Elvin Umezawa

Highly organized and detail-oriented administrative professional with more than 5 years experience in both administrative and customer service roles. Possess strong communication and interpersonal skills, with a proven ability to effectively manage t

Powered by

  • Work
  • Certifications
  • Courses
  • Experience
  • Education
  • About Me
  • Create Your Data Portfolio for Free