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Ricky Fife

Ricky Fife

Certified

Solutions Architect

B2W Software

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

My New Project

Analyzing Students' Mental Health

Analytical wordsmith, crafting compelling narratives through data storytelling.

My Work

Take a look at my latest work.

project

Analyzing Students' Mental Health

course

Introduction to SQL

course

Intermediate SQL

My Certifications

These are the industry credentials that I’ve earned.

SQL Associate

SQL Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

B2W Software, A Trimble Company | Mar 2021 - Present

Sr. Implementation Consultant

• Manage projects of increased complexity and scope. Involved from pre-sale through to support handoff. Perform requirement gathering workshops with clients in order to understand their unique needs and perform solution design based on their input. • Gathered requirements from client stakeholders to develop user stories for custom features, reports, and platform enhancements. Monitor JIRA to stay updated on development status, as well as deliver custom features, train end users, and perform UAT. • Regularly consult with Product Owners to identify industry trends and changes in technology uses and challenges. Work with various teams to develop proactive Epic stories to stay ahead of customer needs. • Work with business stakeholders to develop as-is data flow diagrams and define future state diagrams. Primary point of contact for client stakeholders to provide consultation and training prior to go-live. • Build and test Traditional and Automated ETL Pipelines to integrate B2W products with various construction ERPs including Viewpoint, Foundation, and PENTA. • Act as an escalation point to perform data extraction, manipulation, and updating as needed. Scope and perform services of a unique nature to support existing customers due to business changes, mergers, and disaster recovery.
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B2W Software, A Trimble Company | Nov 2018 - Mar 2021

Implementation Specialist

• Manage a project case load of 20-40 individual customers. Provide consultative and technical guidance through the implementation, deployment, testing, and customization of SQL based ERP. • Develop and update detailed project maps. Define key milestones, critical path, and project gates. • Work with development team to scope, develop, test, and integrate custom functionality and reporting features. • Monitor development backlog and roadmap to keep customers informed of custom work utilizing various management tools – Jira, Salesforce

Endur ID | Mar 2018 - Nov 2018

IT Project Manager

· Lead the development and deployment of a new software platform to support a new market segment, including bug testing on various Operating Systems, marketing, sales, and support. · Work with sales department to resolve customer concerns and problems for various database platforms. · Assist users with software and hardware implementation and training. · Advise management on industry practices and best use of IT resources and ways to improve product development and deployment. · Collaborate with software developers to improve products and tailor them to specific customer needs. · Used VirtualBox to manage local testing environments for various operating systems. · Acted as the system administrator in managing the server, Active Directory, Office 365, and other systems to maintain day-to-day system up time.

NTT DATA Services | Feb 2015 - Mar 2018

Engineering Technician

• Research, plan, and document maintenance procedures for new and existing systems. • Apply Reliability Centered Maintenance (RCM) protocol, an industry-standard engineering framework that defines a complete maintenance regimen for many systems including navigational, fire control, IT, and electrical systems. • Analyze and report findings to customers both written and verbally, in concise, professional, and clear manor.

United States Navy | Apr 2005 - Jan 2015

Electronics Technician

maintenance, and repair of navigation systems, communication equipment, radar systems, and other electronic and electrical systems as needed. • Perform trouble-shooting and testing of electrical systems and computer systems. • Maintained schedule and control of shipboard testing of all systems under my cognizance. • Built Quality Assurance (QA) packages to safely implement maintenance programs for cabling, tanks and voids, hydraulics and electrical systems. • Monitor system performance to maintain accuracy and identify problem areas on multiple systems utilizing both Windows and Linux Operating Systems. • Managed technical, administrative, and personnel scheduling

My Education

Take a look at my formal education

Master of Science - MS, Project ManagementGranite State College | 2020
Bachelor of Science - BS, Technology ManagementGranite State College | 2017

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