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Ana Rocio Garcia Perez

Ana Rocio Garcia Perez

Team Lead

Allianz Partners | Richmond, Virginia

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

My New Track

Understanding Data Topics

My New Course

Introduction to SQL

AI aficionado, dancing with algorithms in the realm of possibilities.

My Work

Take a look at my latest work.

course

Understanding Data Science

course

Introduction to SQL

course

Intermediate SQL

course

Introduction to Data

Spreadsheets
course

Understanding Data Science

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Data Camp Data Literacy Professional

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Introduction to Power BI
Intermediate SQL
Understanding Data Science

My Work Experience

Where I've interned and worked during my career.

Molly | Apr 2024 - Mar 2025

Lead Management/office assistance

Office Administrative Assistant with hands-on experience in lead generation, lead management, and office support at Molly Maid. Skilled in organizing and tracking incoming leads, maintaining CRM systems, coordinating appointments, and supporting sales and operations teams. Strong abilities in administrative support, data entry, customer communication, and follow-up strategies to maximize lead conversion. Highly organized, detail-oriented, and dedicated to ensuring smooth office operations and driving business growth through effective lead management.
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Allianz Partners | Oct 2020 - Apr 2024

Team Leader/Escalations Supervisor

Experienced Customer Service Leader with a proven track record at Allianz Partners, progressing from frontline agent to Team Leader. Skilled in team supervision, customer escalations, claims handling, quality assurance, and operational reporting. Proficient in using spreadsheets and SQL for tracking KPIs, analyzing performance data, and supporting process improvements. Known for empathetic communication, problem-solving, and building high-performing, motivated teams. Experienced in supporting high-profile projects like the Olympics and driving continuous service excellence through data-driven decision-making.

My Education

Take a look at my formal education

ALLIANZDataCamp | 2022
Data Sciencec for Business in SkillsDataCamp | 2022
High School Diploma in CertificateTeton valley | 2006

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