Leading cross-functional teams using Agile methodologies to manage and rollout the new In-Store Navigation System in the IKEA app, enabling customers to search and navigate directly to items in-store using maps and AR features. Collaborating closely with Product Owners and Software Engineers, to align product vision with business goals and technical feasibility Testing webpages and software on the frontend, identifying bugs, and creating tickets for the backend development team. Scheduling and managing successful Go-Live events across multiple international stores, ensuring seamless adoption of new technology. Utilizing user feedback and analytics to prioritize features and optimize the product roadmap.

PJ Callaghan Construction | Oct 2015 - Oct 2023

Project Manager

General Contracting Division & Metal Building Division As a Construction Project Manager, my primary role was to oversee and guide construction projects from conception to completion while ensuring they were completed on time, within budget, and to the highest quality standards. Some of my skills as a commercial construction PM: Project Planning and Scheduling: Developing detailed project plans, defining project scope, setting timelines, and allocating resources. Ensuring every aspect of the project is methodically organized and that all team members/ subcontractors understand their responsibilities. Budget Management: Applying budget management expertise to optimize resource allocation and maintain project costs within targets. Estimating costs before construction for customers. Maintaining control cost sheets. Team Leadership and Management: Leading a diverse team of professionals, including our in-house team and subcontractors. Often times working closely with our in-house architect as well as structural engineers. Client Relations: Acting as the primary point of contact for clients, I maintain strong, transparent communication, ensuring client requirements are met and their concerns are addressed promptly and effectively. Contract Administration: Overseeing/awarding contract negotiations and agreements with clients, suppliers, and subcontractors. I ensure all contracts are fair, transparent, and uphold the company's interests. Problem Solving: Addressing and proactively resolving any issues that arise during the construction process. My approach is proactive and solution- focused, ensuring minimal disruption to project timelines. Reporting and Documentation: Preparing detailed reports on project progress and other metrics for internal and external stakeholders. I ensure all project documentation is accurate and up-to-date.

Department of Veterans Affairs | Jan 2012 - Sep 2013

Medical Support Assistant GS-02/03

As a dedicated administrative professional at the Veterans Affairs (VA) office, I held a crucial role in managing medical records and scheduling appointments for veterans. My primary responsibility was to ensure the meticulous handling, organization, and confidentiality of medical records, thereby facilitating efficient patient care and support. I played a key role in the maintenance and updating of electronic health records (EHR), ensuring data accuracy and accessibility for healthcare providers. In addition to record management, I was responsible for the efficient scheduling of appointments, coordinating between veterans and various healthcare departments. My role was instrumental in optimizing appointment times to suit the needs of veterans, while also ensuring effective time management for healthcare providers. I consistently demonstrated strong communication skills and empathy in my interactions with veterans, understanding their unique needs and circumstances. My attention to detail and commitment to accuracy were paramount in maintaining up-to-date records, which was essential for the delivery of high- quality healthcare services. I also collaborated closely with other VA staff to streamline processes and improve the overall efficiency of the department. This role required a high level of discretion, organizational skills, and a deep commitment to supporting the healthcare needs of veterans. My experience at the VA allowed me to develop a profound understanding of the healthcare system and the importance of providing timely and coordinated care to those who have served my country.

My Education

Take a look at my formal education

Master's degree, Project ManagementEAE Business School | 2024

Bachelor of Science - BS, Public HealthUniversity of South Florida | 2016

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