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Sebastian Sluga Delgado

Sebastian Sluga Delgado

Student

Kennesaw State University | Atlanta Metro Area

Technologies

My Portfolio Highlights

My New Workbook

Project: Analyzing Students' Mental Health

"Success is stumbling from failure to failure with no loss of enthusiasm" - Winston Churchill

My Work

Take a look at my latest work.

course

Understanding Data Science

Theory
course

Introduction to SQL

SQLTheory
course

Intermediate SQL

SQLTheory
course

Introduction to Python

PythonTheory
DataLab

Project: Analyzing Students' Mental Health

SQL
course

Intermediate Python

PythonTheory

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Microsoft Microsoft Office Specialist: Excel Associate (Office 2019)

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Night Owl Kennesaw State University | Mar 2023 - Present

Events and Venue Management Student Assistant

- Provide logistical support for campus events as part of the Night Owl team, ensuring seamless event execution. - Assist in venue setup, organization, and breakdown, optimizing space utilization and event flow. - Collaborate with event coordinators to meet operational needs and enhance the attendee experience. - Maintain a high level of professionalism and adaptability in fast-paced event environments.
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Sitel Group - Best Buy BPO | Oct 2022 - Dec 2022

Chat Support Agent

Associated Technical Support Agent through Sitel for Best Buy in its Primary Chat Care Department. - In charge of first-hand communication with clients via online chat. - General support with the client´s doubts regarding their orders and basic troubleshooting of their recently purchased products. - Track support and logistics of the client´s orders. - Virtual support with live online purchases and management of discounts such as price-matching.

Teleperformance - Xfinity Mobile BPO | Aug 2022 - Oct 2022

Billing Dept. Support Agent

Associated Technical Support Agent through Teleperformance for Xfinity Mobile in its Billing Department. - In charge of creating Payment Arrangements for customers with past-due balances. - Assistance with the customer´s bill and the separate charges within. - Basic tech support for the customer line´s service and phone device.

Mil Mujeres Legal Services | Dec 2021 - Feb 2022

Bilingual Paralegal

- Provided remote bilingual paralegal support for Mil Mujeres Legal Services, assisting with case preparation and client documentation. - Managed external communication with official entities such as USCIS and clients, ensuring clear and timely exchanges. - Assisted in the preparation and review of legal documents, including client records for submission to USCIS and other public authorities. - Utilized Microsoft Excel to track case progress, create charts, and ensure accurate follow-up on pending cases.

Universidad ICESI | Feb 2021 - Dec 2021

Administrative Assistant

- Provided administrative support to the Economic School within the Faculty of Administrative Sciences and Economics, ensuring seamless departmental operations. - Led the implementation of improved communication practices, optimizing data flow across the chain of command. - Managed customer service interactions, assisting prospective students and interested individuals via phone and email, delivering timely and professional responses. - Processed and maintained accurate documentation, efficiently entering and managing data in the Customer Relationship Management (CRM) system.

My Education

Take a look at my formal education

Bachelors in business administration (BBA) in EconomicsMichael J. Coles College of Business - Kennesaw State University | 2025
Undergraduate degree in Economics and International BusinessUniversidad Icesi | 2022
High School graduate in Primary educationColegio Jefferson | 2020

About Me

Sebastian Sluga Delgado

BBA senior at Kennesaw State, majoring in Economics with a Coles Scholars minor, graduating Fall 2025. Excel-certified, skilled in financial analysis, data modeling, and using insights to support decision-making. Seeking Analyst internship.

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