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Sergio Furini

Sergio Furini

Senior Data Analyst

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

Quantitative pioneer, venturing into unexplored territories of data exploration.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Introduction to Python

course

Intermediate Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Contabilizei | Jan 2022 - Mar 2023

Senior Data Analyst

N/A

Contabilizei | Jan 2021 - Jan 2022

Data Analyst

● Working in the Data team, reporting to CTO and other C-levels of the company ● Supporting the decision-making process (strategic and operational) and process performance monitoring based on data, using data mining and BI methodologies ● Performing the whole data life-cycle of obtaining, preparation, standardization, treatment, etc. and consumption in BigQuery (GCP) ● Development and use of data marts for BI and data science through SQL, Python, or using data visualization tools such as Metabase ● Development of dashboards and analytical reports in self-service BI paradigm ● Experience in microservices based applications, distributed environments and cloud computing ● Managed and organized teamwork through agile methodologies such as Kanban, Scrum and Git (Github and BitBucket) version control ● Close relationship with several business process owners, understanding their needs and supporting them in continuous improvement of routines, internal processes and customer experience
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NAVOMI | Mar 2020 - Jan 2021

Customer Success Manager

● Implementation and monitoring of LivePerson tool for US and LATAM customers ● Creation of chatbots for Whatsapp, Facebook and other digital platforms using decision trees with Natural Language Processing technology ● Customer support and training on LivePerson platform

UniCesumar | Aug 2018 - Mar 2020

CRM Analyst

● Management of the company's CRM tool (Talisma) ● Integration of different data sources, creation of ETL routines and CRM platform database management ● Customer, lead and prospect data analysis ● Interaction with IT to define the best data structure for selecting and extracting tables from different databases (SQL Server) ● Service and development of projects and processes for internal customers ● Monitoring and analysis of email marketing campaigns and providing insight for bussiness

Alternativa Gestão Pública | Jan 2017 - Aug 2018

IT Support Analyst

● Resolution of technical problems using SQL (Postgres SQL) ● Assistance, support and training of customers in the use of the municipal taxation platform ● System implementation and development of reports

My Education

Take a look at my formal education

Postgraduate in Practice of Agile Methodologies UniCesumar | 2021
Bachelor's degree, Production EngineeringUniversidade Estadual de Maringá | 2018

About Me

Sergio Furini

I am an enthusiast for analysis and the data universe. I have four years of experience working with data analytics and data engineering, building data marts, reports and dashboards for monitoring KPIs in agile teams.

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