Learn Data Skills
Beta
Shafi Hadimani

Shafi Hadimani

Sr Systems Developer

Thermo Fisher Scientific | India

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

My New Course

Introduction to SQL

Data Maestro: Orchestrating Insights from a Symphony of Numbers.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Joining Data in SQL

course

Intermediate SQL

DataLab

Project: When Was the Golden Era of Video Games?

DataLab

Project: Analyzing Students' Mental Health

project

Analyze International Debt Statistics

SQL
course

Data Manipulation in SQL

SQL
course

Introduction to SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Joining Data in SQL
Introduction to Tableau

My Work Experience

Where I've interned and worked during my career.

Thermo Fisher Scientific | Feb 2023 - May 2024

Sr. Systems developer

• Developed complex Tableau dashboards and reports to track key performance indicators (KPIs) and provide actionable insights for senior management. • Collaborated with cross-functional teams to gather requirements, design data visualizations, and implement Tableau solutions that improved operational efficiency and decision-making processes. • Optimized Tableau data sources by cleaning and restructuring data sets, creating calculated fields, and implementing best practices to ensure accurate and efficient data visualization. • Mentored junior Tableau developers on advanced techniques and best practices, leading to improved project delivery timelines and overall team performance. • Utilized Figma to create professional dashboards for data visualization purposes.
Show More

Cisco | Aug 2016 - Feb 2023

Business Analyst

N/A

Cisco | Aug 2011 - Jul 2016

Account Manager

First point of contact for the clients who uses Cisco WebEx. Looking after 20 clients of WebEx. Single point of contact for these clients. I help them in regards to Account Management Queries like Adding/Reducing licenses, Host Account maintenance, Enable/disable Site features etc. Few of my clients include RIM (Research in Motion), Barclays, TCS Subject Matter Expert (SME) in Cisco WebEx Training Center, Event Center, Support Center and Meeting Center products. Worked as Event producer for the big Events which my clients held. Up selling additional Cisco WebEx products by looking into the customer’s usage and current contracts. Providing better solutions to customers if needed (per requirement) and assisting with smooth transition to the new product. Assisting customers and website Administrators with User account creations, modifications and deletions. Assisting Billing contacts to be able to the Invoicing website to view and pay Invoices. This includes creating User accounts for the Invoicing website with online tools available. Helping new customers in signing up for products online. Assisting Hosts in scheduling meetings/events/trainings depending on the product they have purchased and explaining details on charges for usage of the product and features depending on charges in their contract. Analyzing customer need when they call for cancellations looking at Usage reports and trying to retain customers by offering other options per needs. Assisting customers with cancellation as and when necessary. Sometimes, attendees trying to get into a meeting for a specific host would also call. We would assist in logging into the meeting with whatever information was available in Meeting invite. Also providing level one tech support, issue like unable to start meetings. To oversee the events of the customer if they are premium customers. Worked on remedy. Worked with the product development team before and after the launch WebEx 11

The Right Move | Nov 2009 - Jul 2011

Founder

to startup the other line of business. Planed approaches and pitches Built relationships with new clients Presented new products and services and enhance existing relationships Forecast sales targets and ensure they are met by the sales team Track and record activity on accounts and help to close deals to meet these targets Identify opportunities for campaigns, products and distribution channels that will lead to an increase in sales Attend industry functions, such as book fairs and seminars, and provide feedback and information on market and creative trends

Covergys | Oct 2007 - Nov 2009

Technical Support Officer

To help customer install all the office applications from Office 2000 to Office 2007. Worked on all the operations systems, i.e. windows XP. Windows Vista and Windows 7. Worked on all the versions of outlook till Outlook 2007. Helped the customer resolve all the technical issues in all the versions of outlook, including outlook express and windows mail. Worked as a mentor to all the new joiners and helped them understand the process and all the technical steps to resolve a particular issue. Worked on CAP and visual KB. Worked as a HR spock of MSOOS(Microsoft Office and Outlook Setup)

Aditya Birla Minacs | Jul 2007 - Sep 2007

Technical Support Officer

N/A

Aditya Birla Minacs | Oct 2006 - Jun 2007

Process Associate

To help Customer cancel their Hotmail Plus, MSN Premium and MSN Dial-up subscriptions.

My Education

Take a look at my formal education

Bachelor of Science - BS, StatisticsShobhit University | 2015
P.U.C; SSLC CBSE | 2001

About Me

Shafi Hadimani

Shafi hasn't filled in a bio text

Powered by

  • Work
  • Courses
  • Experience
  • Education
  • About Me
  • Create Your Data Portfolio for Free