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Daniil Sharek

Daniil Sharek

Bussines Analyst



My Portfolio Highlights

My New Course

Introduction to Python

My New Track

Power BI Fundamentals

My New Workspace

Intermediate SQL

Data adventurer, fearlessly exploring the depths of complex datasets.

My Work

Take a look at my latest work.


Introduction to Python


Introduction to SQL


Intermediate SQL

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Coursera How To Set Up Project Sites and Spaces with Confluence

Coursera Get started with Jira

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Accenture | Sep 2022 - Present

Data Analyst



Real Time Management Specialist

Schedule design – creation and maintenance of a best fit, dynamic schedule; Coordinating appropriate staffing allocation and availability of staff in order to achieve service level objectives and maintain required productivity; Administering volume and productivity trends and taking the necessary actions to maintain queue stability and achieving client requests. Implementing best practices of customer support.
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Customer Service Representative

Building and maintaining good relationships with internal and external customers and taking care of them; phone and e-mail contact with customers (update on delivery of products), answering product and service questions, solving logistics issues, participation in global productivity projects Cooperation and coordination of operational activities with other departments of the company in terms of customer orders Processing customer orders in SAP Solving the claims of customers

Teleperformance | Aug 2021 - Oct 2021

Customer Service Representative

Providing excellent customer service in an inbound customer/ user contact environment; Providing B2C Support services with emphasis on online advertising sector, and social media; Maintaining high customer satisfaction experience; Running and analysing reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals.

Gremi Personal | Aug 2020 - Jul 2021

Human Resources Operations Manager

Supporting various aspects of our employee lifecycle programs for full-time/ part-time employees and contractors with high level of confidentiality; Following up with Hiring Managers and employees at the 30, 60, and 90 day period to ensure the processes are being followed and new hires feel supported; Providing support during the Performance Management process (i.e. helping to coordinate kickoff, scheduling trainings, tracking status, providing support to employees at all levels, etc.); Acting as point of contact for general People Operations queries from new hires and employees around People Operations systems, policies and processes; Participating in projects and initiatives across all disciplines, including performance management, recruiting, benefits, employee engagement and talent development; Actively maintaining accurate People Operations related data, which was used to prepare analysis, reports, and presentations that help inform key team and company decisions.

My Education

Take a look at my formal education

Bachelor's degree, Business Administration and Management, GeneralSpołeczna Akademia Nauk | 2024

About Me

Daniil Sharek

Motivated, teamwork-oriented, and responsible Data Analyst with significant experience in increasing comprehension of reports and presentations by the average professional.

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