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Shawn Lee

Master Student

Southern New Hampshire University

Technologies

My Portfolio Highlights

My New Track

Python Fundamentals

My New Course

Introduction to Python

Quantitative architect, building solid foundations of insights with data.

My Work

Take a look at my latest work.

course

Introduction to Functions in Python

course

Introduction to Python

course

Intermediate Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Grant Thornton LLP | Mar 2021 - Present

Information Technology Support Specialist

N/A

nscglobal | Aug 2014 - Feb 2021

Senior IT Support Specialist

Atos IT Solutions sold their staff of field IT professionals to nscGlobal as of August 2014. I still provide computer hardware and software support assistance, with an emphasis on Microsoft products. I am certified to offer warranty support on IBM/Lenovo, Dell, and HP computer products.
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MCQ6 Logistix | May 2020 - Dec 2020

Amazon Contracted Delivery Specialist

Delivered Amazon packages to customer in the metro Mesa, Gilbert, Queen Creek, and San Tan Valley areas.

NXP Semiconductors | Jan 2016 - Jan 2016

IT Support Specialist (Temp)

N/A

Atos IT Solutions and Services | Jul 2012 - Aug 2014

IT Support Professional

The IT Solutions division of Siemens was acquired by Atos IT Solutions in July of 2011. I still provide computer hardware and software support assistance, with an emphasis on Microsoft products. I am certified to work on IBM/Lenovo, Dell, and HP products.

Siemens IT Solutions and Services | Jul 2004 - Jul 2012

Senior CE III

I am a computer hardward repair technician, Level 3. I am certified in many different vendor products, including IBM/Lenovo, Dell, and HP. I carry an MCP (Microsoft Certified Professional) certification.

Entex Information Services | Sep 1996 - Jul 2004

Service Dispatcher / IT Support Specialist

 Coordinated and dispatched service calls to corresponding IT Support Technicians.  Provided IT support and solutions to multiple clients, with a focus on Microsoft Windows operating systems and the Office suite of applications.  Provided hardware support and repair on various Dell, HP, and IBM desktops and laptops.

My Education

Take a look at my formal education

Master of Science - Information Technology in Information TechnologySouthern New Hampshire University | 2023
Certificate, Full Stack Web Development - CWoz U - Education. Reprogrammed. | 2019
Associate of Arts - AA, Computer and Information Sciences, GeneralGlendale Community College | 2016
Bachelor's Degree, Multi-/Interdisciplinary Studies, Information Technology ManagementNorthern Arizona University | 2015
Associate of Applied Sciences (A.A.S.), Computer and Information Sciences and Support ServicesGlendale Community College | 2012

About Me

I am an IT Support Specialist for a large accounting and auditing firm. I have an interest in programming, video games, IT Management and Support

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