Led development team to design, build and launch analytics applications for consultant business. – Solution architect and lead for major customer facing application, moving from concept through proof of concept and pilot launch; realizing a digital transformation to online delivery of analytics – Automated process for producing 30k+ dashboards monthly, using R/Shiny application, saving more than 90% staff time, while increasing reliability and opening new sales opportunities – Scrummaster and lead developer for 3-5 developers, across multiple geographies, led daily and weekly ceremonies, reviewed code and releases, maintained backlog with product owners – Line/functional manager for 4 developers – 1 US-based, 3 Poland – Led introductory and advanced training sessions on SQL and reporting/ dashboards in Cognos

CWT | Jul 2016 - Jul 2018

Senior Travel Analytics Developer

Managed development of analytic tools to support a large financial client. – Planned and rebuilt entire reporting suite for client from external vendor to internal Cognos application, resulting in cost savings to client and time savings for reporting staff – Assessed ongoing analytical needs to develop additional reporting or customize existing assets – Managed local and global staff to develop and enhance standardized reporting for consultant team – Engaged internal teams to manage and improve complex data flow and data quality

The Vision Council | Jun 2011 - Aug 2015

Industry Research Program Manager

Managed and reported statistical analyses for marketing executives in the optical industry. – Developed and implemented consumer research panels to measure the optical markets in the five largest European countries and Canada – Transformed ad hoc data processes to increase efficiency and repeatability of these queries in a robust manner that would withstand data structure changes – Implemented analysis of non-consumer data to support primary research strategies; using direct sales and business metrics from eye care practices and optical laboratories – Built forecast models for optical product purchases by consumers and lens edging technology sales using predictive and correlative analytics – Managed external vendors providing data from consumers and independent eye care practices – Designed and implemented new brand for all industry data reports, white papers and presentations

Booz Allen Hamilton | Jun 2009 - Mar 2011

Sr. Consultant, Workforce Intelligence Analyst

Analyzed and reported staffing metrics and survey data to inform and advise executive leadership. Transformed team strategy and work processes in an ongoing process of quality improvement. – Developed weekly turnover forecasting model which enabled revenue continuity through quicker replacement hiring and loss mitigation strategies – Rebuilt monthly staffing reports to include 2-5 times the information and new trending data customized for 3 times as many clients, while reducing the over level of effort by 5 days/mo – Responded to ad hoc client requests and included those needs in subsequent planning – Composed design templates for team documents to brand the newly established team – Developed strategy documents and frameworks on Self-Service and Demand management to increase client satisfaction, decrease escalations – Introduced new visualization techniques and tools to more effectively communicate with clients – Recognized with multiple team awards

Booz Allen Hamilton | Sep 2006 - Jun 2009

Sr. Consultant, Learning Analyst

Acted as technology and analytics lead for training department, recommending solutions, implementing a learning measurement model, and developing Access applications. – Implemented and collaborated with peers and vendor to deploy a new learning measurement program (participant and manager surveys), the near real-time access to survey information resulted in better alignment of resources and course revisions to increase overall effectiveness – Created and reviewed dashboards and other reports with leadership and stakeholders – Conducted training on learning data and survey results to support managers in understanding the information and developing action plans – Managed and delivered regular and ad hoc reports on learning data by accessing related PeopleSoft LMS, Cognos and FileMaker systems

Carlson Leisure Travel Services (now Connexions Loyalty) | Aug 2003 - Aug 2006

Account Specialist

N/A

My Education

Take a look at my formal education

Bachelor of Arts in MusicBoise State University | 2006

About Me

Shawn hasn't filled in a bio text

Create Your Data Portfolio for Free