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Shruti Gupta

Shruti Gupta

Business Analyst

| San Jose California USA 95135

Technologies

My Portfolio Highlights

My New Course

Exploratory Data Analysis in Power BI

My New Course

Exploratory Data Analysis in Power BI

Data ninja, stealthily extracting insights from complex datasets.

My Work

Take a look at my latest work.

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SQL Database Analysis

SQLExcel
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Excel Sales Dashboard

Excel
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Recommendation Systems

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SQL Database Analysis

SQLExcel

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

IIBA CCBA

Scaled Agile framework PSPO

Scrum Alliance CSM

Scrum Alliance CSPO

Carlson Executive Education Business Analytics Bootcamp

MIT Build Data Science Solutions

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Introduction to Power BI
Introduction to Tableau
Introduction to DAX in Power BI

My Work Experience

Where I've interned and worked during my career.

Xavient Digital - powered by TELUS International | Sep 2017 - May 2018

Module Lead

: Telus and Charter Communications (USA) : Telecom : • ITSM BMC Remedy SaaS client proposal • Triple play services Order Management System- Internet, Cable TV and Mobile
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InnovationM | Jun 2016 - Aug 2017

Business Analyst / QA Lead

: British Council (UK), DYL(USA), Tanisha Systems, Expense on Demand (UK), Cway : Education, Sales- Lead Generation, Utility • Expense on demand web app - Requirement gathering and analysis, documentation, requirement prioritization, Scrum events, Effort Estimation, Reporting, 99% quality delivery, Functional and UAT verification and Validation, Product demos, Feedback collection • Mobile Apps- Wireframing, Prototyping, design to launch, Mobile Apps demos, Product Backlog refinement, Scrum Events, Functional and UAT verification and Validation, Client enhancements, Google Analytics, User Acquisition, Net Promoter Score

HCL Technologies | Apr 2013 - Apr 2016

Test Lead / Software Engineer

: UBS, Bank of Ireland : Banking • Automation of Back office banking operations • Product Backlog Refinement, Sprint Events, Efforts estimation through WBS, Verification and Validation of Workflow, Business Process and Status, Reporting and Dashboard, Database and API testing, Driving User Acceptance Testing from front, Application demos to Operations team, Feedback and suggestions implementation

Patni Computer Services | Jun 2006 - Feb 2009

Senior System Engineer / Team Lead

: Virgin Mobile USA : Telecom • Level 1 support - NOC • Operations issue reporting and resolution • Work on Siebel CRM for customer tickets • Work on BMC remedy for operational issues • Status Reporting

My Education

Take a look at my formal education

Certificate, Artificial Intelligence and Machine learning  · (OctoberMIT Professional Education | 2024
Certificate, Business AnalyticsUniversity of Minnesota - Carlson School of Management | 2023
Master's Degree, Networking and TelecomInternational Insitute of Information Technology Pune | 2006
Bachelor's Degree, Computer Science and EnggUniversity of Rajasthan | 2004

About Me

Shruti Gupta

Customer-focused Product Owner/ Business Analyst with 3 years of experience in product management and 5 years in QA/UAT

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