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Stefan Seidel

Stefan Seidel

Student

WWT | Whistler

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

My New Course

Introduction to SQL

Data-driven magician, making the impossible possible.

My Work

Take a look at my latest work.

course

Analysis in Excel

course

Introduction to SQL

course

Pivot Tables in Google Sheets

course

Analysis in Excel

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Analysis in Excel
Understanding Data Visualization

My Work Experience

Where I've interned and worked during my career.

Four Seasons Resort Whistler | Aug 2024 - Mar 2025

Assistant Manager Reservations & Core

- Analyzed workflows, developed/revised procedures based on efficiency metrics, identified/resolved root causes of errors and inefficiencies - Reviewed booking patterns, forecasted labor demand for hotel operations, optimized inventory/overbooking strategies, tracked occupancy and pricing/promotion impact - Monitored KPIs (occupancy, cancellations, ADR, channel performance) and generated reports on reservation data and guest feedback for management insights - Analyzed historical data (trends, demographics) and evaluated booking channel effectiveness, contributed data insights for system implementations and strategic decisions in collaboration with Revenue Manager
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Four Seasons Resort Whistler | Aug 2023 - Jul 2024

Food and Beverage Coordinator (Analyst)

- Provided critical support to F&B leadership in daily operations, implementing strategies for cost control, inventory management, and waste reduction - Leveraged Excel and Power BI to analyze financial data, generate insightful reports on sales, labor, inventory, and COGS, identifying cost-saving opportunities and supporting data-driven decisions - Prepared payroll for the entire F&B team using ADP Workforce Now and assisted with F&B budgeting and forecasting processes - Managed F&B inventory records, supported the implementation of new technologies, compiled/analyzed guest feedback, and assisted with menu development and pricing strategies- Provided critical support to F&B leadership in daily operations, implementing strategies for cost control, inventory management, and waste reduction

Whitezip Ltd. | Jul 2019 - Aug 2023

VIP Account Manager

- Managed a portfolio of key VIP clients in the DACH region, significantly boosting revenue through strategic relationship management and targeted promotional campaigns - Proactively developed an Excel-based tool to analyze market trends and key customer attributes, enabling more effective targeting and improved customer retention

Four Seasons Resort Whistler | Dec 2022 - Jul 2023

Purchasing

- Managed inventory levels by tracking stock, analyzing consumption patterns of perishable goods, and efficiently processing deliveries to minimize waste - Conducted rigorous inspections of incoming goods, systematically recording quality and freshness data to identify trends in supplier performance or potential issues, contributing to proactive waste reduction - Implemented efficient inventory management practices that directly contributed to minimizing waste and optimizing the use of perishable goods, positively impacting food cost

Air France-KLM | Mar 2018 - May 2019

Customer Care Specialist

- Analyzed claims and investigations using industry related software, e.g. Fidelio, Epax, World Tracer, Amadeus (Oscar Interface) - Corresponded with Elite customers via mail, email as well as inbound and outbound phone calls - Researched international legislations in order to follow guidelines as per Air France, KLM and Delta Airlines general conditions and internal policies, as well as industrial standards and legal regulations

Fairmont Chateau Lake Louise | Feb 2017 - Feb 2018

Restaurant Supervisor

Led all aspects of outlet performance, including food & beverage service, guest satisfaction, and team management. Oversaw daily operations to ensure exceptional customer service and alignment with company goals. Recruited, trained, and coached a team of 12, fostering a culture of excellence. Maintained strict safety and health standards, organized staff meetings, and consistently achieved service and profitability targets.

Vapiano Restaurants Germany | Jan 2015 - Jun 2016

Assistant Restaurant Manager

Analyzed all key restaurant processes—ordering, stocking, guest service, production, scheduling, and sales—to identify efficiency gaps and opportunities for cost optimization through detailed evaluation reports. Designed and implemented Excel-based preparation and production modules to support ordering, inventory, and scheduling across regional and national operations, demonstrating advanced spreadsheet and automation skills. Led cost control initiatives by analyzing food cost, waste, labor cost, and sales data, directly impacting profitability through improved purchasing, inventory management, and staffing allocation. Evaluated and reported on KPIs such as food cost, waste control, labor cost, sales performance, and productivity, providing senior management with data-driven insights to improve performance. Managed daily operations with a focus on aligning workflows and staff resources with internal standards and strategic goals, using performance data to guide decisions. Oversaw inventory and labor scheduling based on historical sales and operational trends to reduce waste, improve inventory turnover, and ensure efficient staffing.

Vapiano Restaurants Germany | Feb 2016 - Mar 2016

Operational excellence team member

Analyzed all key restaurant processes—ordering, stocking, guest service, production, scheduling, and sales—to identify efficiency gaps and opportunities for cost optimization through detailed evaluation reports. Designed and implemented Excel-based preparation and production modules to support ordering, inventory, and scheduling across regional and national operations, demonstrating advanced spreadsheet and automation skills. Led cost control initiatives by analyzing food cost, waste, labor cost, and sales data, directly impacting profitability through improved purchasing, inventory management, and staffing allocation. Evaluated and reported on KPIs such as food cost, waste control, labor cost, sales performance, and productivity, providing senior management with data-driven insights to improve performance. Managed daily operations with a focus on aligning workflows and staff resources with internal standards and strategic goals, using performance data to guide decisions. Oversaw inventory and labor scheduling based on historical sales and operational trends to reduce waste, improve inventory turnover, and ensure efficient staffing.

My Education

Take a look at my formal education

Diploma of Business Administration in Business AdministrationUniversity of Victoria | 2023
Restaurant expert, Nutrition and EconomicsVocational School of Nutrition and Economics Magdeburg | 2005

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