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Steven Jordan

Steven Jordan

Certified

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personal

Technologies

My Portfolio Highlights

My New Project

Exploring London's Travel Network

My New Course

Introduction to SQL

Data whisperer, turning numbers into captivating stories.

My Work

Take a look at my latest work.

course

Understanding Data Engineering

course

Introduction to SQL

course

Intermediate SQL

My Certifications

These are the industry credentials that I’ve earned.

Data Engineer Associate

Data Engineer Associate

Data Analyst Associate

Data Analyst Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Orum | Jul 2023 - Present

Sr. Business Operations

N/A

Orum | Jan 2022 - Jun 2022

Sales Development Enablement & Operations

My job is to enable Sales Dev to have a clear line of sight to success from building the system (BPM) to process flow to SDR readiness.
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Conga | Aug 2021 - Jan 2022

BDR Manager (acquisition of Contract Wrangler)

Went through merger and acquisition. Conga acquired Contract Wrangler in August. Leading an outbound BDR team.

Contract Wrangler, Inc. | Jul 2020 - Jan 2022

Director Of Business Development

About us: we're a Contract Performance Platform. Input your contracts, get fully accurate data out, and make business impact quickly. The Sales Dev team is a fully dedicated outbound team that loves to make phone calls and talk to GCs.

SV Academy | Apr 2019 - Jun 2020

Program Manager

Our mission is to democratize access to the tech industry through a business development fellowship. Highlights & Responsibilities: -Taught and coached 300 students for over 850 hours via Zoom -Taught sales skills: prospecting leads, list building, outreach strategies through phone, email, video, and social touches, sales tech stacks, and employer internship projects with Talend and Shippo -Led 1-1 or group coaching: sales skills, verbal and written communication, interview preparation and research, and professional mindset -Developed onboarding material and trained teachers and coaches -Hired 30 contract workers to teach and coach students -Created the first in-person internship partnership with Shippo where 16 students sourced 150+ leads generating $40,000 in recognized revenue in 2 months -Developed curriculum with Program Design teams and Program Advisors for the 4-week and 12-week programs -Collaborated cross-functionally with Admissions, Program Design, and Career Transition teams to ensure placement and success of students at employer partners for the 15-month program COVID related layoff in June 2020.

SV Academy | Jun 2017 - Apr 2019

Mentor / Guest Speaker

N/A

DynamicAction | Sep 2017 - Mar 2019

Sales Development Representative & Sales Operations

About DynamicAction Better decisions. Faster action. DynamicAction is the most advanced analytics solution specifically built for retail merchandising teams. Connecting and analyzing millions of data points from every part of a retail organization, DynamicAction uses more than 600 proprietary algorithms that encapsulate hundreds of collective years of retail knowledge to pinpoint margin-eating disconnects in the business, prescribe the precise actions to take and accurately rank those actions by financial impact. Merchandising and eCommerce teams run more efficient organizations, sell more at full price, mitigate markdowns, capitalize on demand and increase profit.

SV Academy | Apr 2017 - Jun 2017

Business Development

N/A

WestEd | Jun 2016 - Feb 2017

Information Services Business Admin

Mission statement: WestEd — a nonpartisan, nonprofit research, development, and service agency — works with education and other communities throughout the United States and abroad to promote excellence, achieve equity, and improve learning for children, youth, and adults. - Worked with Vertiba Consulting to revamp WestEd Salesforce with the unique perspective of Information Service Admin and Institutional Development Associate - Ran weekly financial reports to properly manage staff time on projects - Reconciled PCards for Financial Analyst, Lead Developer, and Head of Help Desk - Developed and primary lead on quality assurance for intranet content using EasyRedMine and Simpplr under the direction of Senior Project Manager - Used Google Suite tools and Smartsheets to improve administrative work- flows and processes for agency-wide telecommunication accounts - Completed daily tasks using Box, Google Suite, Microsoft Office, and Smartsheets tools

WestEd | Sep 2015 - May 2016

Institutional Development Program Associate

- Additional responsibilities were to support Institutional Development (ID) and Finance during the review of top priority grants. Tasks included working with ID reviewing grant proposals following Federal guidelines and supporting Finance by examining multi-year million dollar grant budgets - Used Salesforce reporting to provide data analysis and create graphs for the executive team to present at Board of Director meetings - Wrote research papers of federal departments of Education, Justice, and Human and Health Services - Created a professional development course for staff in Institutional Development tailored to their specific needs and uses of Salesforce and Excel. Additionally, spent time one-on-one training and developing custom report templates for staff

McAfee SECURE Team (PathDefender) | Mar 2015 - Jun 2015

Consultant

Objective: retain current customers through proactive outreach and enhance their experience by fully utilizing PathDefender tools. - Used Salesforce to identify potential clients flagging them for outreach - Collaborated with Customer Success Director to organize, maintain, and structure the internal client tracking system - Worked with Customer Success team to pro-actively reach out to clients that were under-utilizing McAfee security tools

Kiva.org | Jan 2015 - Jun 2015

Review Translation Program Intern

Objective: play a critical role in supporting volunteers and aiding the growth of Kiva’s editing and translating volunteer program by communicating with new and existing volunteers all over the globe. - Created and maintained training and enrichment resources for volunteers on the Review and Translation Program wiki - Worked with a team over 400 volunteers on six continents to translate, edit, and review the details of entrepreneurship profiles - Wrote features for the volunteer newsletter on a variety of topics including micro-finance, partner updates, and volunteer team member profiles - Utilized Confluence, Google Docs, LinkedIn, Salesforce, PBworks, and Pentaho to perform all tasks

California State University-Channel Islands | Jun 2014 - Nov 2014

Consultant for California Institute for Social Business

Objective: Collaborate with Food Share to understand the root causes of hunger in a national project by Feeding America. - Used census data and Excel to identify, analyze and prioritize the main causes of food insecurity in Ventura County - Develop detailed questionnaires for experts and impacted families to identify Ventura County meal gap - Presented qualitative analysis of findings, research and interviews to stakeholders - Prioritized with stakeholders main causes and implementation strategies to "feed the line, shorten the line"

My Education

Take a look at my formal education

California State University Channel Islands

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