• Created comprehensive automation solutions for financial analysis, employing Excel VBA, Python, and RPA to optimize transaction handling and data processing efficiency. • Leveraged SAP and Microsoft Power BI to optimize reporting processes, resulting in a 20% increase in report generation speed and a 15% reduction in data inaccuracies. • Designed interactive Tableau dashboards that offer real-time data visualization with embedded statistical tools for predictive analytics, ultimately reducing reporting time by 25%. • Collaborated seamlessly with cross-functional teams to tackle critical business challenges, delivering a 20% reduction in manual work within the financial reporting and analysis domain.

Google Operations Center | Apr 2021 - Sep 2022

Senior Analyst - Business Operations

• Spearheaded the creation and oversight of operational analyses, encompassing critical metrics within our vendor relationships, driving strategic insights and improvements in vendor workforce management. • Employed advanced analytics techniques to formulate workload forecasts and devise resource allocation strategies, driving a remarkable 15% enhancement in workforce efficiency. • Executed precise root cause analyses by extracting and consolidating data from various sources across the organization using Anaplan, resulting in a notable 10% reduction in service disruptions. • Pioneered the development and refinement of dynamic dashboards within Google Data Studio, empowering real-time volume analysis, which translated into a 20% reduction in workloads, enhancing overall efficiency and cost savings. • Innovated and sustained an automated PLX dashboard leveraging SQL, leading to a 25% acceleration in response time to critical disruptions, thereby elevating service delivery standards and performance.

BSA Limited. | Sep 2019 - Nov 2020

Analyst - Workforce Analytics

• Evaluated performance against SLAs and KPIs, resulting in a remarkable 15% increase in SLA compliance and a 10% cost reduction achieved within a 12-month timeframe. • Employed advanced metrics to achieve workload forecasts, with an impressive 95% accuracy rate, effectively reducing workforce overages by 20% and ensuring optimal resource allocation. • Collaborated closely with management to execute a streamlined 10% workforce reduction during time of layoffs, successfully maintaining workload and uninterrupted business operations. • Crafted comprehensive training materials and Standard Operating Procedures (SOPs), leading to a 25% reduction in new team member onboarding time and enhancing overall process efficiency by 15%. • Implemented automated reporting systems and dynamic dashboards for real- time re-forecasting, leading to a substantial 30% decrease in scheduling errors and the optimization of workforce coverage.

Vodafone | Jan 2018 - Sep 2019

Business Analyst - Retail Sales

• Achieved an impressive 20% year-over-year revenue growth and successfully acquired 15 high-value clients through skillful negotiation and closure of long-term agreements. • Derived actionable insights through comprehensive customer needs analyses, leading to a substantial 20% improvement in customer satisfaction levels. • Outperformed sales targets by 30%, demonstrating a strong track record of success in business development. • Uplifted market share by 10% within the industry, solidifying the position as a top-tier competitor.

Amazon | Jun 2015 - Feb 2016

Associate - Vendor management

• Effectively identified and addressed vendor concerns regarding Amazon Seller platform policies for sales, database issues and listing inaccuracies

My Education

Take a look at my formal education

Master's degree in International BusinessCQUniversity | 2018

Bachelor's degree in Engineering and TechnologySt. Peter's Engineering College | 2015

About Me

My professional interest is to transform complex data into actionable strategies that drive growth and innovation. I thrive in complex and ambiguous situations, and I am always eager to learn new skills and technologies.

Create Your Data Portfolio for Free

Swathi Kulkarni

Business Intelligence and Data Analyst

Central Queensland University | California, USA

Navigating Data with Precision and Expertise, to unlock insights and empower decisions.

My Work

Analyzing Motorcycle Part Sales

Tableau : Analyzing Customer Churn rate

Analyzing Motorcycle Part Sales

DataCamp Course Completion

Courses