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Nur Syairah Aziz

Nur Syairah Aziz

Executive

KERRY GROUP BUSINESS SERVICES (ASPAC) SDN BHD

Technologies

My Portfolio Highlights

My New Course

Data Manipulation in SQL

My New Course

Data Visualization in Power BI

My New Course

Data Manipulation in SQL

AI aficionado, dancing with algorithms in the realm of possibilities.

My Work

Take a look at my latest work.

project

Analyzing Motorcycle Part Sales

DataLab

Project: Analyzing Students' Mental Health

project

Analyzing Motorcycle Part Sales

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Introduction to Power BI
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Kerry | Dec 2023 - May 2025

Talent Development & Learning HR Executive

• LMS Administration & Regional Compliance: Achieved 100% training alignment across Asia Pacific, Middle Eastern, Asian, and European regions by managing the Learning Management System (LMS) in close collaboration with HRBPs, identifying employee gaps in compliance understanding, and localizing training content accordingly. • Audit Readiness & Documentation: Enabled zero non-conformities in ISO audit by successfully cooperating with cross-regional teams to update SOPs and consolidate documentation into centralized, audit-ready templates. • Data Analytics & Training Insights: Improved management team training completion from 50% to 80% within 1 month by leveraging existing Power BI dashboards to analyze participation data and identify managers for focused follow-up. • Strategy Alignment: Increased onboarding modules completion rate for new joiner to 85% by coordinating with Stakeholders and COEs to revamp onboarding modules and introduced new method for completion. • Onboarding Support: Reduced ticket creation regarding Learning Management System (LMS) by 80% by creating step-by-step guide for frequently asked question and video on LMS walkthrough.
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Genpact | Jun 2021 - Dec 2023

Process Associate (Content Moderator)

• Quality Root Cause Analysis: Contributed to a 22% reduction in recurring labelling errors over 3 months by leading informal syncs to identify and correct common labelling issues. • Content Review & Quality Assurance: Maintained >90% accuracy rate while moderating up to 100+ pieces of content (text, image, video, audio) ensuring adherence to platform policies daily. • KPI & Performance Management: Delivered consistent performance under strict quality, speed, and volume KPIs. Ranked top 20% in performance for 3 quarters. • SME Coaching & Peer Support: Acted as Subject Matter Expert, delivering coaching to new joiners and peers. Reduced peer error rate by 18% through structured mentoring and feedback. • Policy Interpretation & Implementation: Collaborated with QA and Policy teams to clarify and interpret evolving standards. Initiated internal policy notes adopted into team-wide briefings. • Resilience & Sensitive Content Handling: Professionally handled disturbing and sensitive material while maintaining mental wellness. Selected as a mentor for resilience training due to exemplary composure.

Lagenda Properties Berhad | Feb 2021 - Jan 2022

Property Consultant

- Assisting clients to make sound property-purchasing decisions - Consulting with clients to identify their needs, preferences and financial - Communicating with legal counsel to prepare sale and purchase agreement

ManpowerGroup | May 2021 - Jun 2021

Graduate Employment Program

N/A

Pusat Pengajian Balqis | Feb 2021 - May 2021

Teacher

- Teach secondary student the four core subjects - Act as a role model and counselor for the students - Help students determined their strengths and weaknesses

KEIYO-BEND CO. LTD | Sep 2020 - Oct 2020

Intern

- In charge of transforming 2D AutoCAD to 3D model - Assemble (3D model) parts of bending machine - Create basic motion for the assembly to simulate the function - Reverse engineer the CAD data of the purchase parts

Secure Parking | Jun 2017 - Aug 2018

Business Operation Executive

• Operations & Compliance Oversight: Supervised daily site operations focused on safety, service quality, and SOP adherence. Achieved 95% site uptime and service continuity over a 12-month period. • Vendor Coordination & Issue Resolution: Worked with vendors to resolve technical issues and minimize disruption. Reduced average equipment downtime from 6 hours to under 2 hours with new escalation procedures. • Data Logging & Performance Reporting: Maintained accurate operational logs and flagged systemic issues proactively. Implemented preventive maintenance measures that reduced gate failures by 40%. • Staff Training & SOP Rollouts: Trained frontline staff during new system launches and reinforced SOP compliance. Cut onboarding time by 50% and improved SOP inspection scores. • Operations & Compliance Oversight: Supervised daily site operations focused on safety, service quality, and SOP adherence. Achieved 95% site uptime and service continuity over a 12-month period. • Vendor Coordination & Issue Resolution: Worked with vendors to resolve technical issues and minimize disruption. Reduced average equipment downtime from 6 hours to under 2 hours with new escalation procedures. • Data Logging & Performance Reporting: Maintained accurate operational logs and flagged systemic issues proactively. Implemented preventive maintenance measures that reduced gate failures by 40%. • Staff Training & SOP Rollouts: Trained frontline staff during new system launches and reinforced SOP compliance. Cut onboarding time by 50% and improved SOP inspection scores.

Universiti Sains Malaysia | Jan 2017 - May 2017

Research Assistant

N/A

My Education

Take a look at my formal education

Master of Engineering - MEng, Mechanical EngineeringToyohashi University of Technology | 2020
Bachelor's degree, Aerospace, Aeronautical and Astronautical EngineeringUniversiti Sains Malaysia | 2016

About Me

Nur Syairah Aziz

Analytical thinker with 5+ years of experience transforming data and insights into quality improvements across training, content operations, and policy compliance. Currently growing in the fields of data analysis and quality assurance, with hands-on

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