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Tainá Townsend

Tainá Townsend

Data Analyst

lululemon | British Columbia, Canada


My Portfolio Highlights

My New Course

Introduction to Python

My New Track

Python Fundamentals

Analytical storyteller, weaving captivating narratives with the threads of data.

My Work

Take a look at my latest work.


Joining Data in SQL


Introduction to Python


Analyzing Student's Mental Health

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

lululemon | Feb 2022 - Oct 2022

Warehouse Associate

- Managed day-to-day picking and packing tasks, typically processing more than 1,500 packages in 8-hour period. - Performed inventory control, such as counting and stocking merchandise when needed. - Volunteered to assist with projects, demonstrating a willingness to learn new tasks.
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lululemon | Jan 2022 - Present

Data Administrator

- Responsible for the waving and workflow to all departments in the 2 distribution centers (Delta and Tilbury), and providing direction for the shift. - Continually monitors the order queue for all work streams in the distribution centers by analyzing various reports. - Investigate waving issues and fallout by analyzing reports as well as sending out research to respective teams for resolution and following up to ensure timely action. - Update wave rules based on business needs and monitor for accuracy.

Various Companies | Jul 2019 - Jan 2022

Project Delivery Manager

- Managed more than 30 projects from concept through final delivery related to the development of educational content, configuration of tools and use of technology products. - Analyzed user's needs, managed change, and provided solutions that supported 1,4M users. - Reduced average delivery time from 3 months to 15 days from with agile techniques. - Worked with stakeholders and end users in the planning and development of solutions that will achieve the necessary goals.

Mkt4Edu | Jan 2020 - Apr 2021

Project & Data Analyst

- Played a key role in assisting 3 universities to implement Hubspot. - Introduced a new way of interpreting data and getting insights through dashboards to a team of 45 people. - Created dashboards for data visualization and analysis of the marketing campaigns and in order to track and interpret trends. - Researched and resolved issues regarding integrity of data flow into databases. - Trained users to improve data management, monitored use and suggested improvements.

Affero Lab | Jan 2018 - Jun 2019

Project Analyst

- Successfully delivered more than 30 projects for a plethora of leading global with an average delivery margin of 35%. - Aided consultants and management with complete project scope and costing of projects at conception to ensure that costs were adhered to. - Recommended new procedures and organizational changes based on data collection, which optimized efficiency and reduced costs, increasing the department margin by 27%.

Affero Lab | Apr 2017 - Jan 2018

Instructional Designer

- Worked on over 12 projects in the span of 8 months. - Created comprehensive educational solutions, learning objectives, and methodologies for online and face-to-face training with various levels of complexities inside the project. - Elaborated all the materials of training of the technical and behavioral spheres of the most varied subjects (online courses, face-to-face classes, structured materials, storyboards, instructor guides, lesson plans, practical activities, games, learning evaluations, manuals, and handouts).

Grupo 3corações | Jan 2017 - Mar 2017

Training & Consumer Experience Analyst

- Responsible for implementing training projects for sales channels, electro, and food service in the face-to-face environment in São Paulo and nearby cities. - Administration of the Training strategy and Logistic (including contracts with suppliers to support the demands). - Aligned, communicated, and made the interface between all parties involved in the training process (facilitators, suppliers, other business training collaborators, and other areas).

BASF | Jan 2014 - Jun 2016

Intern of Innovation, Intelligence & Performance

- Supported in the accomplishment of control and follow up of investments and budget of the projects on an Innovation, Research and Development area (Agribusiness segment). - Established standard operating procedure for processes related with to contract with suppliers and new equipments' acquisition, reducing purchase order's delivery time by 66% and reducing costs in 28%. - Analyzed financial data over the past 3 years leading to a reduction of more than $200,000 in corporate card limits and directed more expensive purchases to registered providers with more competitive prices. - Contributed to projects and teams related to the areas of project integration, product development, and open innovation.

Atento Brasil | Aug 2012 - Aug 2014

Project & Data Analyst

- Supported internal consulting of human resources and institutional projects (Brazil and Spain). - Used SQL, and QlikView to compile KPIs and provided recommendations pulled from analysis to leadership using datasets related to more than 150k employees. - Managed the necessary logistics for internal and external training throughout Brazil. Relationship with suppliers, internal customers, and other HR subsystems.

Bradesco | Jan 2011 - Jul 2012

Bank Clerk

- Responsible for the pre-service of the branch, receiving the clients, sorting, and guiding them about the services that the bank offers. - Administrative support to business managers and treasury processes.

Atento Brasil | Jun 2010 - Jan 2011

Human Resources Assistant

- Supported the implementation and pilot of the LMS (Learning Management System). - Managed and analyzed training data for new call center employees, reducing hiring costs and accelerating the hiring decision-making processes. - Logistics of instructors, rooms, and other training materials. - Report/follow-up of training for all areas involved, among other activities.

Atento Brasil | May 2009 - Jun 2010

Operational and Financial Planning Assistant / Control Desk

- Database control of administrative and operational employees. - Dimensioning, forecasting, operational performance, and management of Inbound / Outbound operations’ KPIs. - Financial, monitoring of monthly invoiced amounts, analysis of operating costs, monitoring of headcounts. - Analysis, update, and report of indicators report in spreadsheets and presentations.

Atento Brasil | Nov 2007 - Apr 2009

Customer Service Representative

- Supported ~40 Bradesco customers (legal entities, companies) per day for navigating and performing banking transactions over the website.

My Education

Take a look at my formal education

Doctor of Philosophy - PhD, Business Administration and Management, GeneralUninove - Universidade Nove de Julho | 2022
Fall School Residential Seminar - Entrepreneurship and Innovation, Business Administration and Ma...Grenoble Ecole de Management | 2019
Professional Master of Science in Business, Project ManagementUninove - Universidade Nove de Julho | 2018
Advanced Topics in Project Management, Project ManagementBentley University | 2017
Bachelor's degree, Business Administration and Management, GeneralUninove - Universidade Nove de Julho | 2016

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