Learn Data Skills
Beta
Thais Paulino

Thais Paulino

Sales Analyst

Sinch AB

Technologies

My Portfolio Highlights

My New Course

Data-Driven Decision Making in SQL

My New Project

Analyzing Students' Mental Health

My New Workbook

Correlation in Python - Movies

My New Course

Data-Driven Decision Making in SQL

Sales Analyst with a CPaaS/SaaS background, blending extensive sales expertise with data analytics to drive insights, optimize strategies, and deliver measurable business impact.

My Work

Take a look at my latest work.

course

Streamlined Data Ingestion with pandas

dataset

Optimizing Online Sports Retail Revenue

dataset

SQL Project - AirBnb

course

Streamlined Data Ingestion with pandas

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Google by Coursera Google Data Analytics Professional Certificate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Intermediate SQL
Joining Data in SQL

My Work Experience

Where I've interned and worked during my career.

Sinch | May 2022 - Present

Sales Analyst

- Developed and maintained dynamic sales performance dashboards to track key metrics including revenue, profitability, and customer acquisition. - Identified and analyzed negative/low margin accounts, implementing targeted strategies to improve profitability and maximize revenue potential. - Ability to build models predicting sales trends, revenue, and customer growth, supporting accurate forecasting and proactive sales planning. - Collaborated with cross-functional teams to interpret data insights and develop actionable recommendations to drive sales growth and enhance customer retention.
Show More

Farah Experiences LLC | Jan 2020 - May 2022

Sales Manager

· Build and maintain strong, long-lasting customer relationships · Handling a portfolio of over 30 accounts with AED 30m+ in annual revenue · Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment · Implement strategy for responsible industry or sector, as concierge program, tour reps incentive to drive more business to the park. · Utilizing the latest CRM tools, Salesforce, and other internal reporting tools to analyze · Sales interaction and events, product knowledge training and etc. · Deliver Excellence

Farah Experiences LLC | May 2017 - Jan 2020

Assistant Sales Manager

N/A

Gloria Hotel | Mar 2016 - May 2017

Cluster Sales Executive

Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships Ensure the timely and successful delivery of our services according to customer needs and objectives Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment Assist with high severity requests or issue escalations as needed

Desert Adventures Tourism (KUONI GROUP) | Mar 2014 - Jan 2016

Travel Consultant

Working as travel consultant (Tailor Made) travel sales environment via face- to-face, telephone and email to proactively match customer requests to the company's extensive range of products, maximising all sales opportunities whilst maintaining excellent customer service and ensuring customer retention.

TAM | Jan 2013 - Mar 2014

Airline customer service agent

Dealing with passenger enquiries about flight departures and arrivals checking passengers in giving seat numbers providing boarding passes and luggage labels telling passengers about luggage restrictions weighing baggage and collecting any excess weight charges taking care of people with special needs, and unaccompanied children calming and reassuring nervous passenger.

Alatur JTB | Jan 2010 - Aug 2012

Senior Event Coordinator

Responsible for ensuring all necessary research, planning, space reservations, travel arrangements, accommodations, catering, meeting facilities are in place as necessary to enable to the client to achieve its objectives for each event efficiently and within specified budgetary constraints.

Renaissance Hotels | Apr 2007 - Jan 2009

Sales Assist manager

Carry out all admin duties as required by the Director of Sales such as filing, typing or handling calls. Carries out site inspections and show-rounds as required by the Director of Sales - also bedrooms and if required events space is prepared for site inspections

My Education

Take a look at my formal education

Effective Communication: Writing, Design, and Presentation Specialization University of Colorado Boulder | 2020
Master of Business Administration (MBA), Strategic planningCardiff Metropolitan University | 2020
Bachelor of Tourism, Tourism and Travel Services ManagementFaculdades Torriceli | 2009

About Me

Thais Paulino

Currently helping Enterprises increase customer engagement with personalized communication at scale with videos, calls, and SMS. Aspiring data analysts - Furnish insights, analytics, and business intelligence needed to guide decisions

Powered by

  • Work
  • Certifications
  • Courses
  • Experience
  • Education
  • About Me
  • Create Your Data Portfolio for Free