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Cryss Thompson

Cryss Thompson

Business Analyst



My Portfolio Highlights

My New Project

When Was the Golden Era of Video Games?

Insights sculptor, shaping raw information into actionable intelligence.

My Work

Take a look at my latest work.


Analyzing Students' Mental Health


When Was the Golden Era of Video Games?


Gig Work Analysis

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Coursera Google Data Analytics Professional Certificate

LinkedIn Power BI Essential Training

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Aviation Adventures | Aug 2023 - Present

Flight School Representative

-Streamlined filing system and developed task-specific spreadsheets, reducing retrieval time by over 70% and increasing productivity. -Improved aircraft maintenance efficiency by 30% through meticulous Excel logs, resulting in reduced downtime and cost savings for the company. -Collaborate with other locations and maintenance teams weekly to coordinate aircraft inspections, resulting in a 20% reduction in maintenance downtime and increased aircraft availability for flight training.
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Dray Alliance | Aug 2022 - Aug 2023

Senior Operations Associate

- Boosted team productivity by 30% by creating SQL queries, leading to a more efficient and effective operational workflow. - Enhanced the daily ingate report using Tableau and Google Sheets, leading to a $100k decrease in demurrage fees and a more efficient process. -Identified cost efficiencies for 1,500 shipping containers, resulting in improved client relationships and increased account profitability.

Instacart/ UberEats/ Shipt | Feb 2022 - Present

Independent Contractor

-Boosted hourly earnings by 300% and slashed gas costs by 50% through data-driven optimization, maximizing overall earning potential. -Streamlined delivery operations by 40% by utilizing Google Sheets to collect and clean in-app data, resulting in more efficient decision-making processes.

Rush Cycle | Oct 2021 - Mar 2022

Studio Manager

- Curated spreadsheets and data visualizations to analyze studio data, resulting in the implementation of new revenue strategies and a 25% increase in marketing effectiveness. - Discovered and addressed KPI's, resulting in a 40% reduction in attrition, leading to improved team stability and productivity. -Directed a team of 11 to execute new creative workflow improvements, leading to a 25% increase in productivity and sales, positively impacting the company's bottom line.

Orangetheory Fitness | Aug 2017 - Oct 2021

Regional Manager

- Achieved a 2.5% attrition rate or less in two studios with 900 members through proactive engagement and training of fitness managers, coaches, and sales associates, resulting in sustained customer loyalty and business growth. - Directed the successful launch of a brand-new location, achieving 5-10% monthly revenue increase, ultimately reaching regional top-performing status with over $1M in revenue, contributing to substantial business success.

About Me

Cryss Thompson

Data Analytics Enthusiast | Fast Learner | Curious Explorer. Seeking a new professional role that is heavily focused on using data to make a difference! Learning as much as I can along the way.

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