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Tiffany Mackay

Tiffany Mackay

Program Manager

Instacart | Sacramento, CA

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Course

Intermediate SQL

My New Course

Understanding Data Engineering

Analytical virtuoso, transforming data noise into harmonious insights.

My Work

Take a look at my latest work.

course

Introduction to SQL

DataLab

Introduction to SQL

DataLab

Joining Data in SQL

DataLab

Project: Analyzing Students' Mental Health

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Instacart | Nov 2021 - Present

Program Manager, Shopper Learning

- Managed multiple projects and programs to boost shopper engagement metrics. - Used SQL and data analysis to drive decisions, execute experiments, and optimize strategies to achieve OKR goals. - Skilled in extracting and handling raw dataset exports in CSV format from Typeform, preparing data for analysis and reporting. - Expertise in building data pipelines within Snowflake using Tapas, enhancing data flow efficiency and enabling scalable data management solutions. - Applied Directed Acrylic Graphs (DAGs) within Airtable to automate and optimize complex workflows, demonstrating advanced task management and process optimization skills. - Designed and helped code user-facing experiences for our learning management and community platforms, using Figma design and coding skills (HTML/CSS/JS), resulting in enhanced engagement.
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Chamberlain Publications | May 2020 - Aug 2020

Content Design Intern

- Researched publisher’s audience and personas to create impactful content, managing and updating the content library for relevance, and employing AI tools to enhance content efficiency.

SOUTH TUCSON, CITY OF | Jan 2020 - May 2020

Content Design Intern

- Managed 16 remote interns, fostering leadership skills and ensuring project success through effective training and support.

Wild Leaf Kombucha | Mar 2018 - Feb 2020

Graphic Designer

-Created design assets for product labels, branding, website pages, and social media for the growth of the business's online presence during its launch. -Wrote social media, newsletter, and product page copy and created signage, event posters, webpage mockups, and logos for events, markets, and online eCommerce. - Created content audits, copy, taxonomy, labeling, brand tone, and design assets.

Self-employed | May 2015 - Present

Business Owner

- Founded and grew a niche publishing brand, demonstrating entrepreneurship and an understanding of market needs.

Freelance | Oct 2012 - Mar 2018

Superyacht Stewardess

- Worked on 6+ superyachts as a stewardess providing five-star silver service to yacht owners and charter guests. - Sailed along the inlets, straights, and sounds of the US East Coast, across the Atlantic ocean, and through the Meditteranean Sea. - Managed the nitty-gritty expenses, inventory, interior department, and concierge while in new countries.

Blue Shield of California | May 2012 - Nov 2012

Customer Service Representative

N/A

Southern Exposure | May 2009 - Oct 2012

Hairdresser

N/A

My Education

Take a look at my formal education

Data AnalyticsDataCamp | 2023
Product Design BootcampDribbble | 2022
Bachelor of Science - BS, Technical Communication (User Experience)Arizona State University | 2021
Front-end DevelopmentSheCodes | 2021
Associate's degree, Business Administration and Management, GeneralSan Joaquin Delta College | 2012

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