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Timothy Madsen

IT Support Analyst

Oak Lawn Park District

Technologies

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Coursera Data Visualization with Python

Coursera SAS Base Programming

Udacity Nanodegree, Data Engineering

Coursera Advanced Machine Learning on Google Cloud

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Oak Lawn Park District | Dec 2021 - Present

Information Technology Support Analyst

Manage, repair, and maintain various computer systems across the park district. Train employees anddocument systems as needed on technology in the district. Perform business needs analysis for IT equipment and software. Makes recommendations for business process improvements at the District.

Northwest Florida State College | Aug 2018 - Nov 2018

Office Specialist II

Updated and maintained extensive calendars and meeting notes for 2 Deans and the VP of Teaching and Learning Maintained and utilized departmental budget and reported financial information directly to the VP Involved in coordinating multiple internal departments and external service providers to execute events Built, analyzed, and provided reports to high level members of the college based on internal data Began development of an automated student book cost report generator

Paylocity | Aug 2015 - Jul 2017

Professional Services Representative

Utilized a web-based Paylocity interface to implement client HR and system security policies in a payrollsystem Interacted with dozens of government and private industry clients to facilitate system usage Trained hundreds of client employees on system operation, capabilities, and usage Built and analyzed client relevant reports Performed data analysis on client data utilizing SQL in a company database

Vertex Analytics | Jun 2013 - Apr 2015

Product Specialist

Fill a myriad of roles in a small startup company Manage and maintain business critical IT operations across seven servers and two switches at threesites Support use of proprietary Python data API and performed requirements analysis for a growing customer base Consult on special trading intelligence projects involving trade data for government and private industry Analyzed 10’s of terabytes via Python analytics of trade data to provide insight to end clients in special projects Review existing C++ code base and recommend potential improvements Write documentation for all functionality offered by Vertex Analytics Build and continuously improve a Python analytic interface for a lower level C++ data API

Vertex Analytics | Dec 2012 - Jun 2013

Quality Assurance/Documentation/Developer Intern

Fill a myriad of roles in a small startup company Write documentation for all functionality offered by Vertex Analytics

Infinium Capital Management | Jan 2012 - Nov 2012

Quality Assurance Analyst Intern

Manual and automated testing on trading software carrying $1 Million and upwards in trades in an Agileenvironment Worked in an independent fashion to take open tickets from Jira Interact with underlying SQL database to verify program validity Manipulation of data in OneTick database via a C# wrapper

Vijit Consulting | Aug 2007 - Aug 2010

Consultant

Investigate client SMB needs to develop solutions and deploy remediation Repair customer hardware and software installations Recommend hardware, software, and procedural solutions for customers based on their businessrequirements

My Education

Take a look at my formal education

Master of Business Administration, FinanceIllinois Institute of Technology | 2013

Master of Science, FinanceIllinois Institute of Technology | 2013

Bachelor of Science, Applied MathematicsIllinois Institute of Technology | 2008

About Me

Analytical professional with experience recording, interpreting, and analyzing data for driving business solutions in a fast-paced environment. Proven success creating new data collection systems that optimize data management, delivery, and quality.

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