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Titilayo Kuloyo

Titilayo Kuloyo

Analyst

Concentrix | Houston,TX

Technologies

My Portfolio Highlights

My New Course

Applying SQL to Real-World Problems

My New Course

Applying SQL to Real-World Problems

Harnessing the Power of Data to Drive Success

My Work

Take a look at my latest work.

DataLab

Analyzing Carbon Emissions using PostgreSQL

dataset

Correlation between sleep patterns and neurological behaviour in Fruit flies.

SpreadsheetsExcelBigQuery
dataset

Analyzing Carbon Emissions using PostgreSQL

SQL
dataset

Exploratory Data Analysis of Netflix Movies Using Pandas

Python
DataLab

Analyzing Carbon Emissions using PostgreSQL

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Alexander Freberg Data Analytics Bootcamp

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Intermediate SQL
Intermediate Python

My Work Experience

Where I've interned and worked during my career.

Intuit | Jan 2024 - Present

Information Technology Analyst (Contractor)

Diagnosed and resolved system issues across internal platforms using AWS, Salesforce, Intuit Expert Tools, and AppStream, improving user satisfaction and operational efficiency. Conducted root cause analysis on software inefficiencies through user data insights, implementing targeted solutions that reduced average handle time by 15%. Utilized AWS services and Salesforce Service Cloud to troubleshoot system escalations, optimize case management workflows, and enhance service delivery performance. Collaborated cross-functionally with development, IT support, and product teams to design and implement software enhancements, streamlining operations and improving technical support FCR,Net Promoter Score and Customer Retention.
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Concentrix | Jan 2024 - Present

Data Support Analyst

Utilized advanced formulas in MS Excel to handle large datasets of 500+ records and collaborated cross-functionally to optimize data accessibility. Developed and maintained workflow documentation for customer interactions, implementing process improvements that reduced response time by 25%. Managed and engaged with clients and advisors ensuring seamless communication about benefit plans and insurance carriers while applying expertise in property and casualty insurance.

WTW | Aug 2023 - Dec 2023

Data Insights Specialist

Managed and transformed large-scale datasets (10,000+ records weekly) using Excel to ensure high data integrity and improve reporting accuracy by 15%. Identified inefficiencies in manual workflows and implemented Excel automation (macros, advanced formulas), reducing handling time by 15% across data operations. Partnered with data operations and reporting teams to redesign documentation and streamline communication, accelerating data delivery timelines by 20%. Led automation initiatives leveraging advanced Excel tools (INDEX/MATCH, PivotTables, nested IF statements), increasing report accuracy and reducing processing time by 20%.

Conduent | Jun 2022 - Jul 2023

Data Quality Analyst

Leveraged Salesforce, Avaya, and Power BI to identify inefficiencies in the data handling process, implementing improvements that reduced response times by 10% and streamlined service operations. Worked closely with cross-functional teams to design data-driven solutions that improved team performance and operational efficiency, resulting in an overall 20% improvement in service delivery time and enhanced customer satisfaction. Conducted regular audits on patient data using SQL and Excel, identifying discrepancies and ensuring that records remained compliant with HIPAA standards, improving data accuracy and consistency by 15%.

Otsuka Pharmaceutical Companies (U.S.) | Jan 2022 - May 2022

Data Management Intern

Collaborated with data engineers and data management lead on data mapping, transformation and integration practices ensuring master data management compliance to improve data accuracy and reliability. Conducted exploratory data analysis on clinical trial data, including cost analysis to inform resource allocation and highlight significant progress Utilized Python (Pandas, NumPy) for data analysis, improving efficiency in processing clinical trial data and optimizing workflow automation. Developed workflow documentation for data governance processes, ensuring consistency and accuracy in data handling across teams. Worked with clinical research teams to ensure data management efficiency and reporting accuracy, adhering to FDA and internal guidelines.

My Education

Take a look at my formal education

Master's degree, Data Science and BioinformaticsUniversity of Colorado Boulder | 2026
Bachelor of Science in BiotechnologyUniversity of Houston
Bachelor of Science in BiotechnologyUniversity of Houston-Downtown

About Me

Titilayo Kuloyo

Detail-oriented data analytics professional with a strong academic background and hands-on experience in data management and analysis. Proficient in SQL, Python, Excel, Microsoft Office Suite, and data visualization tools.

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