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Katrina Sock

Cloud Analytics and WFM Support Engineer

Genesys

Technologies

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Genesys | Aug 2022 - Present

Genesys Cloud Analytics Engineer

N/A

Genesys | Oct 2019 - Aug 2022

Multicloud CX Engineer

N/A

Indy's Artificial Intelligence Machine Learning Robotics MU | Jul 2019 - Dec 2021

Co-Founder

This is a meetup for everyone to learn about AI, ML, Robotics

Infosys | Jul 2018 - Oct 2019

Associate Automation Engineer

N/A

Randstad Technologies US | Sep 2015 - Jun 2018

Consultant

I have worked with Randstad as NOC technician and help desk analyst.

Consert, Inc. | Sep 2015 - Oct 2016

NOC Technician

Network monitoring, Linux administration, bash scripting, SQL, Cassandra, Apache, Expect, Sikuli X, Microsoft Dynamics CRM, JIRA, CheckMK

IBEX | Global | Aug 2014 - Jul 2015

Network Technician

Network support for computers, enterprise and small networks, routers, LANs, initial setup, etc.

My Education

Take a look at my formal education

Bachelor of Science in Applied Science and Technology, Computer ScienceState University of New York Empire State College | 2017

Associate of Applied Science, Computer EngineeringSouthwest Tennessee Community College | 2003

About Me

I have a BS in Computer Science, an AAS in Computer Engineering. I'm a natural math geek so now I'm studying Data Science. Currently I work in cloud analytics and workforce management planning.

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