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Ugo Umeano

Ugo Umeano

Product Manager

SWTCH

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Project

Introduction to DataCamp Projects

My New Track

Data Analyst

Insights sculptor, shaping raw information into actionable intelligence.

My Work

Take a look at my latest work.

workspace

Introduction to SQL

workspace

Investigating Netflix Movies and Guest Stars in The Office

workspace

Cats and Dogs in the UK

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workspace

Data-Driven Decision Making in SQL

workspace

Analyzing Google Sheets Data in Python

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Scrum Alliance Certified Scrum Product Owner (CSPO)

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

SWTCH | Aug 2023 - Present

Product Manager

• Spearhead strategic management of extensive product backlogs across diverse B2B and B2C offerings • Proactively engage with stakeholders to meticulously capture and align business requirements, demonstrating mastery of expectation management throughout the development lifecycle • Drive innovation by orchestrating the design, prototyping, and validation of iterative product implementations, leveraging invaluable user feedback to refine and elevate deliverables • Conduct daily Scrum meetings and skillfully delegate tasks to a diverse team
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CIBC | May 2021 - Aug 2023

Product Owner

• Managed the product lifecycle of CIBC's digital and payments initiatives, valued at about $20M, from ideation to launch, using Agile methodologies and best practices to ensure alignment with business objectives, reduce redundancy, and deliver high-quality products in timely manner • Conducted market assessments and user research to identify customer pain points and opportunities to improve the user experience, resulting in a 15% increase in customer retention • Collaborated with cross-functional teams, including engineering, design, marketing, and sales, to define product requirements, prioritize features, and ensure delivery of customer-centric products • Used data-driven insights to make informed product decisions, including developing KPI metrics to track product performance and conducting A/B testing to validate product hypotheses • Communicated product vision, strategy, and progress to stakeholders, including senior executives, using presentations, status updates, and product demos, resulting in increased transparency and alignment • Led efforts to migrate intakes from legacy systems to JIRA Service Desk to ensure compliance, resulting in a 50% increase in department efficiency

L'Oréal | Jan 2021 - May 2021

CRM & Data Specialist

• Designed and implemented dashboards to highlight key e-commerce insights from various analyses using SQL and DOMO to perform ETL operations • Developed KPI metrics with customer and sales datasets to assess and improve overall digital marketing performances • Elicited requirements from marketing partners to fine-tune the scope of data collection and analysis and ensure data quality and consistency

CIBC | May 2020 - Aug 2020

Strategy Consultant (TLAP Associate)

• Performed research on emerging technological trends in Cyber Security and their implications to CIBC and the Financial Industry as a whole • Streamlined the Threat & Risk Assessment process for both submitter and assessor in order to increase the efficiency of the Risk Assessment team through time savings of about 35% • Provided business advisory services to Information Security teams, assessed existing processes and presented recommendations for potential innovation opportunities

PJM Interconnection | Feb 2017 - Jul 2019

DevOps Engineer

• Monitored critical web applications and ensured their 24/7 availability to meet regulatory standards, using Splunk and Nagios • Orchestrated build, test, and deployment processes for critical web applications using Continuous Integration and Continuous Delivery (CI/CD) processes and tools such as TeamCity and Jenkins • Collaborated with 8+ teams in a $2M project to upgrade applications to a new supported JBoss infrastructure • Automated daily processes, including testing, builds, and deployments, to increase department efficiency by about 50% using Python and BASH scripts • Managed 600+ user access authorization and provisioning to Atlassian and CIE tools for compliance purposes

Summitworks Technologies | Nov 2016 - Jan 2017

Software Engineer

• Wrote DDL queries to create necessary schema and tables in SQL and JPQL • Developed Servlets and JSPs to manipulate and display effective data, utilizing Java, HTML and CSS • Implemented ORM functionality using Hibernate, utilizing object-oriented programming (OOP) concepts and design patterns

Accenture | May 2015 - Aug 2015

Technology Consultant

• Rolled out Enterprise Resource Planning software to clients • Gathered and documented functional and technical requirements • Managed client expectations, resolved issues and provided project status daily

PJM Interconnection | Apr 2013 - Sep 2014

Development and Integration Services Intern

• Observed the trends of all the Business Service Procedures with regards to their faulting and incomplete messages • Recast Business Service Procedure configurations to ensure efficiency of data flow • Developed unit tests and performed product tests for existing Business Service Procedures that may have undergone any modifications • Ensured that the specified Business Service Container databases were always synchronized • Assisted the management in the vendor selection process for the integration of Multi-Factor Authentication to existing tools and applications used in the company • Executed activation smoke tests in order to verify that the stage programming environment was operational • Rendered SQL query services to co-workers in my department, as well as others, in the company • Oversaw the entire intern interview process and provided the necessary training • Delivered presentations to executives, managers and teammates on projects undertaken • Helped facilitate the migration of web-based content to Atlassian Confluence from Microsoft SharePoint

My Education

Take a look at my formal education

MBA in Business AnalyticsMcGill University | 2021
Bachelor's of Science in Software EngineeringDrexel University | 2016

About Me

Ugo Umeano

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