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Upenyu Hlangabeza

Upenyu Hlangabeza

Certified

Graduate

Swansea University

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Certification

AI Fundamentals

My New Certification

Data Literacy

My New Course

Introduction to Python

Data painter, using visualization to bring insights to life.

My Work

Take a look at my latest work.

course

Introduction to Python

certification

AI Fundamentals

certification

Data Literacy

course

Introduction to Python

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst Associate

Data Analyst Associate

AI Fundamentals

AI Fundamentals

Data Literacy

Data Literacy

Intermediate SQL

Intermediate SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Intermediate Python
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

DWP | Jan 2026 - Present

Executive Officer: Fraud Investigator

Investigating suspected benefit fraud cases in line with DWP policy, legislation, and regulatory requirements. Analysing complex claimant information and multiple data sources to identify inconsistencies and assess fraud risk. Evaluating evidence objectively to determine appropriate investigative outcomes and next steps. Maintaining accurate, detailed case records and clear audit trails to support compliance and potential legal action. Applying sound judgement when identifying financial and reputational risk and escalating high-risk or sensitive cases appropriately. Managing a high caseload while consistently meeting performance targets and strict service deadlines.
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Allied Universal | Apr 2025 - Jan 2026

Fraud Investigator

Operated within a highly regulated financial environment, assessing high-risk fraud and financial crime cases and escalating concerns in line with internal policies and regulatory requirements. Conducted detailed investigations while maintaining accurate, well-structured case records and robust audit trails to support compliance and internal reviews. Consistently met strict service-level agreements, achieving 100% SLA adherence while managing multiple cases simultaneously. Applied sound judgement and risk-based decision-making to identify potential reputational, operational, and financial crime risks, ensuring timely and appropriate action.

Swansea University | Jan 2023 - Jun 2025

Student Ambassador

As a Swansea University Student Ambassador, I excel in customer service and contribute to app development projects, enhancing my problem-solving and critical thinking skills. Working with peers during open days, I've honed teamwork and communication abilities, while also gaining experience with software such as Microsoft 365.

McDonald's | Jun 2021 - Feb 2025

Crew Member

I have cultivated valuable skills including trustworthiness, adeptness working under pressure, multitasking capabilities, exceptional customer service, and a strong aptitude for teamwork. These experiences have honed my ability to thrive in fast-paced environments while prioritizing customer satisfaction and collaborating effectively with colleagues to achieve shared goals.

Foundever | Sep 2024 - Dec 2024

Customer Service Representative

Skilled in leveraging advanced functionalities in Excel and Access, including the creation of pivot tables, macros, and automation processes. Additionally, possess excellent communication skills facilitating effective collaboration and clear dissemination of insights derived from data analysis.

Microsoft Learn Student Ambassadors | Jan 2024 - Mar 2024

Student Ambassador

I promoted Microsoft technologies, products, and services to fellow students, educators, and their community. They share their knowledge and enthusiasm for Microsoft tools such as Azure, Office 365, Visual Studio, and more.

IBM x Your Big Year, United States of America | Jan 2023 - Feb 2024

IBM-Z Student Ambassador & Swansea University Student Ambassador

I specialize in recruitment campaigns, event coordination, and database administration in my role as an IBM-Z Student Ambassador. Through innovative strategies, leading workshops at Swansea university educating other students.

My Education

Take a look at my formal education

Bachelor of Science in BSc (Hons) Computer ScienceSwansea University | 2024

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