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Vihanga Kalhara Wickramasinghe

Vihanga Kalhara Wickramasinghe

Manager Data Analytics

Nations Trust Bank | Colombo, Sri Lanka

Technologies

My Portfolio Highlights

My New Workbook

1st Time Payments Analysis

Hey there! Just wanted to let you know that the portfolio is still a work in progress. Can't wait to show you the final result! 🛠️🚧🏗️

My Work

Take a look at my latest work.

DataLab

Loan Data

DataLab

Credit Card Fraud

DataLab

1st Time Payments Analysis

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Nations Trust Bank PLC | Oct 2022 - Present

Manager - Data Analytics

* Ensure the accuracy and integrity of disseminated data to internal and external parties. * Analyze the entire customer product life cycle across all touchpoints, identifying opportunities for growth and increased customer profitability. * Provide data analytics support to marketing and strategic business teams, facilitating faster information comprehension for critical decision-making processes. * Manage projects, collaborating closely with internal and external stakeholders to design and maintain analytics enablers that support various needs. * Create new meaningful Management Information (MI) reports in response to business requests. * Analyze FriMi customer portfolios to generate targeted cross-sell leads and perform proposition analytics. * Oversee campaign lead management, monitoring multiple campaigns and providing regular reports to stakeholders on request. * Implement data solutions to enhance the effective use of data sources for reporting, analysis, modelling, and specific use cases supporting analytical enablers.
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Dialog Axiata PLC | Jun 2022 - Sep 2022

Campaign Manager

* Create and Execute campaigns to the planned target bases at the most appropriate time and monitor the performance and the trends * Identify customer/ market insights and Design offers to Uplift revenue and ensure customer retention * Evaluate, analyze and present a campaign performance review to the senior management on a timely basis * Support strategic and tactical planning to development and execution of monthly customer retention and CVM strategies

Sampath Bank | Dec 2020 - Jun 2022

Junior Executive / Business Analyst - Data Governance Unit

* Providing business reports, data to the business users in the Bank * Assure the accuracy and integrity of data that disseminated to internal/ external parties * Key point of contact for master data-related inquiries and clarifications * Generating periodic master data reports and cater to ad hoc master data extraction requests * Experience in the area of Data-Quality-Management and Data Loss Prevention

Sampath Bank | Jul 2016 - Dec 2020

Card Centre - Credit Department, Card Authorizations and Customer Service

* Capture credit cards and web cards in the Bank's Card System (Prime 4) * Testing new products (UAT) related to the Card Centre Credit Dept * Document handling with regards to the security-based (against cash margin) cards, staff cards, supplementary cards, branch approved cards and prepaid cards (web cards) * Uplift/ Cancellation of credit cards against cash margins * Verifying KYC requirement in credit card applications * Call CRIB reports of the credit card applicants, preliminary evaluation, check AML and categorizing the risk profiles * Background evaluation of the cardholders for limit enhancement and upgrade the card * Authorization officer for the manual credit card instalments transactions and, manual cash advances given by branches * Corresponding with local and foreign banks for unsuccessful point of sale (POS) transactions * Verifying other banks over the limit transactions through contacting issuer bank * Reporting of disputed ATM transactions to Card Centre Accounts and Network Service Centre * Handled customer disputes and complaints (via emails and phone) * Verifying credit cards temporary enhancements and 3D secured online transactions * Prepare and manage rosters for staff and interns * Prepare dashboards, analyse the trends and submit to the Department Head

Dilmah Tea | Mar 2016 - Jun 2016

Research Project Coordinator

* Conducting the field research on effect of biochar to tea fields

Tea Tang (Pvt) Ltd. | Aug 2015 - Feb 2016

Junior IT/ Factory Executive

* Manage the blend floor * Assign workers to the daily activities * Enter data to the ERP system and analysis the data * Documentation related to warehouse * Assuring the quality of the tea blends * Handle Shipments

My Education

Take a look at my formal education

Master of Science - MS, Data ScienceCoventry University | 2022
Diploma in Applied Banking and Finance, Banking, Corporate, Finance, and Securities LawInstitute of Bankers of Sri Lanka - IBSL | 2022
Advanced Diploma, Data ScienceNational Institute of Business Management (NIBM - Sri Lanka) | 2020
Master of Business Administration - MBA, Business Administration and Management, GeneralLondon Metropolitan University | 2018
BTEC Level 7 Strategic Management and Leadership , Management and LeadershipPearson College London | 2017

About Me

Vihanga Kalhara Wickramasinghe

A results-driven Data Analyst with a background in banking and finance. An adept manager, with a proven track record in providing valuable data insights and analytics support. Skilled in R, Python, PowerBI, Tableau, and SQL.

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