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Szymon Zubek

Szymon Zubek

Operational Excellence Analyst

Starling Bank | Cardiff, United Kingdom

Technologies

Data explorer, embarking on expeditions to uncover hidden insights.

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Intermediate Python
Data Manipulation with pandas
Introduction to Statistics in Python

My Work Experience

Where I've interned and worked during my career.

Starling Bank | Dec 2024 - Present

Operational Excellence Analyst

In my role as an Operational Excellence Analyst, I have focused on analysing datasets from pilot programmes to uncover insights and support process optimisation. I designed and implemented dynamic dashboards in Google Sheets using App Script, automating data consolidation and visualisation to improve efficiency. Additionally, I developed Python scripts to clean data and generate randomised samples, enhancing the accuracy and usability of data for decision-making.
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Starling Bank | Jan 2024 - Dec 2024

Onboarding Associate

As an Onboarding Associate, I quickly established myself as a go-to resource for my colleagues, providing assistance and guidance on complex cases. In addition to my onboarding responsibilities, I played a key role in Customer Due Diligence, helping to resolve a number of Event Driven Alerts that required strong analytical skills. My ability to assess data quickly and draw valid conclusions not only ensured compliance but also contributed to the overall efficiency of our processes.

Starling Bank | Jan 2024 - Mar 2023

Customer Service Team Member

In my first role in customer service at Starling Bank, I quickly learned essential skills from scratch, adapting to the fast-paced environment and gaining a solid understanding of banking operations. This experience honed my ability to communicate effectively with diverse customers, addressing their needs and concerns with empathy and clarity. My commitment to providing excellent service helped build strong relationships and foster a welcoming atmosphere, allowing me to contribute positively to the team and enhance the overall customer experience.

My Education

Take a look at my formal education

BA in Game ArtUniversity of South Wales | 2022
Advertising Design Diploma in Advertising DesignTechnical High School No 1 in Zielona Gora | 2019

About Me

Szymon Zubek

I’m a passionate Data Analyst with a strong foundation in Python, SQL, and data visualisation. My experience includes building automated dashboards, developing Python scripts for data cleaning, and analysing datasets to uncover actionable insights. C

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