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Dustin King

Dustin King

Service delivery Manager 1

Intuit

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Project

Introduction to DataCamp Projects

My New Course

Introduction to Python

Algorithmic artist, painting vibrant pictures with lines of code.

My Work

Take a look at my latest work.

course

Introduction to Python

course

Intermediate Python

course

Analyzing Data in Spreadsheets

course

Introduction to Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Intermediate Python
Analyzing Data in Spreadsheets

My Work Experience

Where I've interned and worked during my career.

Intuit | Jan 2019 - Present

Service Delivery Manager

accurate ● Facilitate process improvements to increase productivity, monitoring key performance indicators (KPIs) for improvement or celebration ● Mentor and lead employees as they adapt to new processes ● Develop and implement quality assurance, best practices and project management policies and procedures ● Construct project schedules and assess tasks to align with important milestones ● Leveraged critical thinking to break down issues and set forth viable solutions ● Keep energy and morale levels high, excelling under pressure in fast-paced remote environments, leading change management processes as needed ● Increased operational efficiency including data collection, analysis and modeling to improve practices and increase customer retention
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Every Penny Accounts LLC | Jan 2017 - Jan 2021

Owner

● Operated as a full-service bookkeeping, accounting and tax preparation/ business consultant for this self-founded entity ● Led daily business operations encompassing accounting, finance, HR, marketing and PR ● Performed comprehensive technical and analytical reviews of state and federal tax filings ● Used performance data to improve operations, targeting business conditions and forecasting needs in the process ● Assembled financial data, prepared documents and closed books using strong attention to detail ● Formulated budgets and forecasts used by the management group to meet accounting deadlines ● Evaluated accounting structures and processes consistently to note the need for process improvements ● Intricately reviewed business operational trends and expected obligations to prepare accurate forecasts

Butler, Williams & Wyche, LLP | Jan 2016 - Jan 2017

Audit Accountant

● Spearheaded government and nonprofits audits within the Macon, GA area ● Successfully completed two audits as the Lead Auditor

Walmart | Jan 2013 - Jan 2017

Assistant Manager

● Developed and implemented merchandising and promotional strategies to increase customer engagement and sales ● Reinforced policies to bolster team productivity and operational efficiency ● Assessed job applications and made hiring decisions to interview qualified candidates for important position openings ● Examined sales and gross profit reports to determine ways to increase market growth ● Maintained customer satisfaction and loyalty by proactively managing team service tactics ● Created and optimized schedules to align coverage and service with forecasted demands ● Confirmed inventory counts were within monthly tolerance levels ● Reorganized the backroom inventory to increase in-stock and storage efficiency, resulting in a 12% sales increase over the next year ● Gathered financial data in compliance with budgetary parameters ● Engaged staff in weekly meetings to motivate one another, resolve concerns, drive process improvements and work together towards goal achievement ● Responded to threats of security in a calm, collected manner

aafes | Apr 2012 - Jan 2013

Supervisor

N/A

NMCI | Jan 2009 - Jan 2010

Help Desk

● Experienced with Microsoft Windows OS, Active Directory, Service Manager, Remedy, Remote Desktop and Hardware/Software troubleshooting ● Performed basic network troubleshooting as well

United States Marine Corps | Jan 2005 - Jan 2009

Inventory Control Manager/Warehouse Clerk

● Received and issued gear to support deploying and stationed Marines; maintained receipts as needed ● Controlled inventory, performing checks to confirm proper supply levels ● Managed a dynamic team, assessing inventory functions in a ledger for managerial review ● Guided training for new hires, focused on maintaining or increasing levels of unit productivity ● Oversaw a unit soda mess, supervising inventory by counting money and ordering supplies based on demand and the sale of goods ● Honored with a Meritorious Award in Iraq for managing a HAZMAT warehouse, upholding 100% accuracy in supply inventory for over 170 items

My Education

Take a look at my formal education

M.S Accounting, AccountingWestern Governors University | 2017
Bachelor of Applied Science (B.A.Sc.), Accounting and FinancePark University | 2013

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