o Connecting Product, Engineering & Design with Customer Experience o Enabling customer-facing teams to promote adoption of the product while ensuring customer-centricity in the product development process o Product focus on all Personio workflows and integrations o Driver of People Workflow Automation at Personio

Daimler AG | Aug 2015 - Feb 2016

Supply Chain Management Internship

Analyse, evaluate and budget engineering changes of internal and external supplier in the ramp up phase for new car lines. Manage the maturity level of undisclosed car models to align the shipment of production parts in the supply chain.

Hanzehogeschool Groningen / Hanze University of Applied Sciences

N/A

Personio | Apr 2022 - Jul 2022

Professional Customer Growth Manager

o Proactively engage with customers to optimise the respective accounts and maximise lifetime o Drive net retention, customer satisfaction and product upsells of the customer portfolio

Personio | Dec 2020 - Mar 2022

Associate Customer Growth Manager

o Act as a trusted advisor for customers by consulting them with strategic decisions and HR-related projects to ultimately align these with their Personio account setup o Ownership of the project to enable customer growth for the launch of the company’s new market category “People Workflow Automation”

FlixBus | Sep 2018 - Dec 2020

Junior Business Development Manager FlixTrain

o Build a partner network for the FlixBus subsidiary in order to operate the company's first trains in Germany and Sweden o Establish successful relationships with multiple internal and external stakeholders simultaneously to develop the business further o Improve the product quality and satisfaction of customers to the achievement of a 20 point average net-promoter score

Jönköping International Business School | Jan 2018 - Jun 2018

Master Thesis

Theoretical Master thesis in the last semester of my Master degree at the Jönköping International Business School (JIBS). The focus of the Master thesis is on open innovation in family firms with the research question of how the family involement influences the implementation of the concept.

Cyrus Unternehmensberatung | Apr 2016 - Aug 2016

Consultancy Internship

Establish business plans and financial projections to consult them in starting their business in the fitness and hospitality industry. Organization of a start-up conference “Oldenburger Founder Days” to offer a learn and idea exchange platform for over 100 participants-

Brille24 GmbH | Jun 2015 - Aug 2015

Student Assistant

Support the customer service ) department of the glasses e-commerce start-up with the management of returns and quality issues. Solve various customer complaints about products and service problems to achieve a high recommendation rate.

Groningen | Feb 2015 - Jun 2015

Bachelor Thesis

Bachelor thesis in cooperation with the German basketball club EWE Baskets Oldenburg competing in the first national league. The focus of the thesis was on the establishment and expansion of a business and sponsoring network between the basketball club and companies in the Netherlands.

International Debate Education Association | Feb 2014 - Jul 2014

Development Assistant Internship

Support the NGO International Debate Education Association in empowering the underprivileged youth with debates. Organize High School debates in New York City and close to the Mexican border about immigration and political issues.

Hanzehogeschool Groningen | Sep 2012 - Jul 2013

Student Assistant

Foundation of the organization “IBS in Business”. Main responsibilities: Facilitating possible collaborations between business students and international companies.

My Education

Take a look at my formal education

Degree of Master of Science (M.S.) - Major in Business Administration, Global ManagementJönköping International Business School | 2018

Semester abroad, Finance, GeneralEGADE Business School | 2017

Hanzehogeschool Groningen / Hanze University of Applied Sciences

Groningen

Semester Abroad, ConsultingThe University of Alabama | 2013

A-Level, EconomicsCommercial High School Oldenburg | 2011

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