I perform scheduled and ad-hoc analysis of data generated by multiple community operations teams, build dashboards, and build predictive models to forecast capacity requirements

Accenture | Jan 2021 - Mar 2022

Business Analyst

Built reports and analyses of Trust and Safety team operations including headcount planning, invoicing and KPI reporting.

Accenture | Aug 2019 - Jan 2021

Quality Analyst

Performed quality analysis of agent performances and conducted feedback sessions and authored best practice manuals for the operation

My Education

Take a look at my formal education

Professional Diploma in Data AnalyticsUCD | 2022

MA in Political ScienceStony Brook | 2008

About Me

Hi all. I am a data analyst at Pinterest and skilling up towards a data science role.

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